Experience

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  Adi technology corporation

  Jan 1997 - Jan 1998

  Documentation specialist

  • Designed and developed software user and administrator manuals, including technical writing, layout, graphic design, and print production functions • Constructed online help systems and documentation • Performed quality assurance for newly developed software • Developed and maintained Access databases, generated and distributed reports, and prepared graphics presentations in support of eight program managers • Developed and produced public relations material • Performed marketing research and managed employee website Show less

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  Advanced technology systems

  Jan 1998 - Jan 1999

  Software developer/documentation & training specialist

  On-site technical consultant to U.S. Department of Housing and Urban Development, developing and documenting imaging and workflow systems and training new users and administrators • Managed all phases of software system development, including requirements definition, feasibility study, performance specification, design, coding, test, and documentation• Designed and developed user and administrator manuals, online help systems and training materials to be utilized nationwide• Served as Imaging Team lead trainer, utilizing communication, lesson planning, user support, scheduling and organizational skills associated with classroom and individual environments• Developed test plans, performed quality assurance testing, and maintained production systems Show less

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  Cornell technical services

  Jan 1999 - Jan 2001

  Systems analyst/project manager/technical writer

  On-site technical consultant to Freddie Mac, developing and documenting financial models, system interfaces and data provisioning processes programmed in C, C++, Java and SAS in UNIX and mainframe environments with web reporting capabilities• Ensured achievement of cost, schedule and performance goals for three major corporate projects• Developed/maintained project plans and control mechanisms, including WBS and PERT charts• Documented base-line technical and business architecture processes and contributed to development of company enterprise architecture• Designed/developed technical user and administrator manuals, data dictionaries, business continuity plans, change management procedures, and functional design/system flow diagrams Show less

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  Rgii technologies

  Jan 2002 - Jan 2003

  Information systems analyst

  Subcontract leader providing research, technical analysis, product development, coordination, and program management support to TRICARE Management Activity• Formulated development methodologies and produced Military Health System (MHS) Enterprise Architecture (EA) Technical View products • Guided team activities in technical writing, database and product design, enterprise architecture development, and implementation of C4ISR Architecture Framework• Developed/implemented Configuration Management Plan for MHS EA Technical View products and initiated validation process for system-level standards profiles of MHS systems • Trained team members on new processes, tools and environments, establishing more methodical file structures, procedures, and control mechanisms• Managed Technical Architecture Database, establishing configuration control and backup procedures, immeasurably improving product design, data integrity, and quality• Incorporated development of system-level standards profile into system acquisition and maintenance cycles and defined standards profile checklist ensuring success of MHS EA effort Show less

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  Caci

  Jan 2003 - Jan 2007

  Project manager

  On-site project manager and senior functional analyst for Defense Acquisition Management Information Retrieval (DAMIR) program and Information Technology Management in Office of Under Secretary of Defense for Acquisition Technology and Logistics (AT&L)• Managed functional staff and directed activity on design and development efforts• Maintained business process redesign to streamline acquisition reporting for ACAT 1 Major Defense Acquisition Programs and Major Automated Information Systems• Facilitated participation/support from OSD and Service executives, Joint Staff and Congress • Developed and managed program documentation, including project plans and schedules, requirements documents, test plans, Acquisition Strategies, System Security Authorization Agreements, Acquisition Milestone documentation, business cases and process documentation• Applied knowledge of enterprise architecture and DoD Architecture Framework to support business management modernization and transformation requirements• Managed ITM Community on AT&L Enterprise Portal, designing new sub-community/grouping structures, implementing requirements, establishing business rules and processes, managing projects and permissions, and developing ITM Knowledge Directory• Managed training related to Enterprise Portal and Help Desk Ticket System projects, enabling collaboration with Web Services, Portal, Customer Liaison, and Help Desk teams Show less

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  Bae systems - it

  Jan 2007 - Jan 2010

  Program director

  Program Director for Defense Logistics Agency (DLA), providing on-site team leadership and operations management for IT Seat Management Services and DITRA programs• Directed all phases of program planning and execution from inception through completion• Led cross-functional team of 40 staff on performance-based contracts providing IT Seat Management Services to DLA Headquarters and three field activities• Served as single point of contact with Contract Officer’s Representative, senior DLA personnel, and corporate management for program execution• Ensured compliance with contractual cost, schedule, and performance requirements• Participated in negotiation of contracts and directed preparation of proposals, business plans, statements of work, specifications, operating budgets, financial terms/conditions, and deliverables• Established design concepts and criteria for product research, development, integration, and test Show less

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  Adams communication & engineering technology (acet, inc.)

  Jun 2010 - Jan 2012

  Program manager

  Program Manager for Defense Intelligence Agency (DIA) Contract Management System (CMS), providing on-site team leadership and management of DIA Acquisition Support Center• Directed all phases of program planning and execution• Led cross-functional team of 13 staff members and subcontractors on performance-based contract providing support to DIA for CMS application as well as business and financial processes associated with system acquisition life cycle• Served as single point of contact with Contract Officer’s Representative, senior AE personnel, and corporate leadership for program execution• Ensured compliance with contractual cost, schedule, and performance requirements• Negotiated contracts/contract changes and prepared task order proposals, business plans, statements of work, specifications, operating budgets, financial terms/conditions• Established design concepts and criteria for product research, development, integration, and test• Delivered added value to customer through continuous product and process improvement Show less

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  Ntelx

  Jan 2012 - Jul 2013

  Technical consulting manager

  Technical Consulting Manager providing corporate mentoring in project management, operational delivery, team leadership and customer engagement for the Department of Homeland Security• Provided mentoring/training on best practices in proposal writing and presentations, project leadership and management, financial and risk management, government contracting, and security clearances to promote repeatable business processes, staff development and business growth • Directed all phases of project planning and execution with focus on continuous improvement • Led cross-functional teams in applications development, process redesign, and decision analysis• Formulated risk management approaches to complex problems and collaborated with technical subject matter experts to develop successful and economical solutions• Ensured compliance with contractual cost, schedule, and performance requirements• Promoted strong relationships with partners and customers to ensure achievement of objectives• Collaborated with partners to maximize value opportunities for customers, mutual growth, and successful partnerships• Coordinated with project and functional team members to set priorities, allocate resources, and control technical, schedule and cost performance• Negotiated contracts and contract changes, and prepared proposals, strategic business plans, statements of work, specifications, operating budgets, financial terms/conditions, and deliverables Show less

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  Netcentrics corporation (a haystax company)

  Jul 2013 - Feb 2016

  Senior program manager

  Senior Program Manager for NIEITS program (Washington Headquarters Services (WHS) Enterprise Information Technology Services Directorate (EITSD) and Joint Service Provider Pentagon (JSP) consolidation) providing portfolio management and on-site program leadership/management of JSP/EITSD Enterprise Service Desk and Back Office Support contracts • Deliver Service Desk/Desk Side and Systems/Server Operations Support on NIPR, SIPR and JWICS, Security Operations, VIP Support, Operational Service Requests, Back Office Projects, Mobile/Wireless, ACD, Telecom, Knowledge Management, Quality Assurance, and Training to over 20,000 users, and support Pentagon Building Maintenance SCADA Network• Direct all phases of program planning and execution across a $150M portfolio• Lead cross-functional team of 280 staff members/subcontractors on performance-based contracts• Ensure effective consolidation of EITSD and ITA in forming JSP Enterprise under DISA• Effect successful integration of 4th Estates and Joint Staff in JSP Enterprise• Serve as single point of contact for program execution with Government Task Order Monitor, senior EITSD and JSP personnel, and corporate leadership• Ensure compliance with contractual cost, schedule, and performance requirements• Set priorities, allocate resources, and control technical, schedule, and cost performance• Negotiate contracts/subcontracts and prepare task order proposals, business plans, statements of work, specifications, operating budgets, financial terms/conditions, and deliverables• Deliver added value to customer through continuous process improvement and innovation• Contribute to development of corporate Leadership Development Program• Enhance program/corporate standard operating procedures and performance management through development/refinement of processes, templates, performance measurements and trend reports Show less

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  Actionet, inc.

  Apr 2016 - Sept 2016

  Senior program manager

  Senior Program Manager for Joint Service Provider Pentagon (JSP) Strategy, Plans and Architecture Center / U.S. Army Information Technology Agency Pre-production Research Evaluation Program. Implement technological changes, solution modernization, and emerging customer requirements through design, delivery and maintenance of integrated, holistic enterprise capability that supports demonstration, piloting, development, testing, IV&V, configuration management, and self-provisioning of solutions and services supporting diverse missions. • Deliver Test and Innovation Services to entire JSP community, across multiple enterprise and legacy domains• Implement industry best practices and introduce leading edge technology in design implementation, and operation of consolidated Enterprise Test and Innovation Services Lab (Nautilus) on NIPR, SIPR and JWICS• Direct all aspects of program planning and execution for $41M program• Lead 68 member cross-functional/technical team on performance-based contract• Effect transition and integration of 15 legacy labs in support of JSP Enterprise consolidation under DISA• Serve as single point of contact for program execution with Government Task Monitors, senior JSP personnel, and corporate leadership• Ensure compliance with contractual cost, schedule, and performance requirements• Set priorities, allocate resources, and control technical, schedule, and cost performance• Negotiate contracts/subcontracts and prepare task order proposals, business plans, statements of work, specifications, operating budgets, financial terms/conditions, and deliverables• Deliver added value to customer through continuous process improvement and innovation• Support business growth objectives through active participation in capture efforts Show less

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  Berico technologies

  Sept 2016 - Feb 2017

  Senior program manager

  Senior Program Manager for the Intelligence Community's eSITE Mission Applications Integration program. Leading an Agile DevOps team in performing systems management support, systems development and integration, and system operations and maintenance for Document and Media Exploitation (DOMEX) Intelligence Mission Applications• Direct all aspects of program planning and execution for $35M program• Build and lead a 30 member cross-functional/technical team from inception through incumbent capture and sourcing of new hire candidates• Develop job descriptions and training plans for proposed candidates and new hires• Establish roles, responsibilities, processes, procedures, and work plans for all program activities• Negotiate contracts/subcontracts and prepare task order proposals, business plans, specifications, schedules, operating budgets, financial terms/conditions, and deliverables• Ensure ATO of DOMEX Architecture Framework• Implement industry best practices for Agile development across four mission application development work streams and introduce a Scaled Agile Framework environment (SAFe)• Propose technical Courses of Action (CoA) and develop Capability and Release Roadmaps • Drive innovation, efficiency, and transparency through automation and implementation of DevOps practices and Cloud First initiatives• Initiate collaboration and process integration between IC contractor teams, product owners, government stakeholders, and mission application user communities• Serve as single point of contact for program execution with Government IT Leadership, Technical Points of Contact, Product Owners, Contract Officer’s Representative, and corporate leadership• Set priorities, allocate resources, and control technical, schedule, and cost performance• Support business growth objectives through active participation in teaming and capture efforts Show less

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  Amazon web services (aws)

  Mar 2017 - now

  DCGS Global Innovation Delivery Portfolio Manager leading a global team of direct and matrixed Technical Program Mangers in the delivery of highly ambiguous technical concept innovation projects in collaboration with engineers and other technical and functional leaders across AWS.• Established and led the Global Innovation Delivery Team and Portfolio, consisting of over 70 evolutionary and revolutionary concept innovation programs, pilots, design intercepts, global retrofits/upgrades, new rack types and special custom build projects in our live data centers, achieving 85% portfolio growth in the first year • Provided global visibility into the Global Innovation Delivery & Special Projects Roadmap for all stakeholders to ensure our DCGS Teams are prepared to support and accelerate the pace of AWS innovation• Established and implemented an Innovation Lifecycle, to include supporting tools, processes, and a new stakeholder approval mechanism and launched across 4 VP orgs and all global regions• Established global standards and implemented a common approach to Innovation Delivery Program Management, program metrics, and portfolio-level end-to-end reporting across all AWS regions• Effectively influenced across all disciplines within DCGS and expanded that influence to teams outside of DCGS, such as Data Center Systems and Networking, as well as Service Teams• Co-led a Kaizen for value stream mapping of the end to end process for launching a new product into our global data center ecosystem and standardizing it for sustainability and scalability• Annual CapEx and OpEx budgeting and operational planning• Establishing roles and responsibilities, scaling metrics for program and team headcount, job descriptions, new hire launch plans, performance management, mentoring, quarterly offsites, brown bags, process workshops/wikis, kaizen, value stream mapping, and global roadshows Show less Worldwide Public Sector Capacity Expansion Portfolio Manager leading the Global Portfolio for all public sector regions.• Established the DCGS Global Government Capacity Expansion Portfolio for all regions at the Secret level or higher and launched the Government Infra TPM Team and initial reporting processes • Collaboratively developed a formal engagement process with the GovCloud and C2S PMO, New Region Portfolio Team and Americas and Other Existing Region Capacity Expansion Portfolio Teams to ensure alignment of processes, visibility of efforts, matrixing of resources, strategic collaboration, joint execution, and process improvement for all infrastructure areas, including design, construction, networking, and service capabilities• Served as point of escalation for ongoing / active Infra projects in the public sector, and initial Infra point of contact for public sector existing and new region expansion• Responsible for Delivery Management Roadmap and Innovation to the Public Sector projects. • Responsible for defining and developing metrics, SLAs, and templates that enable improvements and standardization.• Collaborated on feasibility and design of a TC2S accredited 3-AZ in one local region/data center.• Supported AWS Government PMO with proposal responses resulting in award of two Gov C2S expansion Task Orders for feasibility and design of OCONUS regions• Supported the launch of the U.S. Government accredited 3-AZ air-gapped region hosting AWS’ new Secret Commercial Cloud Services (SC2S), by leading the accredited region infrastructure expansions. Reduced project schedule by 12 weeks and initiate coordination and negotiation with all stakeholders to triple the capacity scope of the region expansion, from 175 TKE to 531 TKE while leveraging surplus equipment, delivering within the original budget, meeting the goal of achieving accreditation and handoff prior to the established region launch date, and driving cost/TKE down 69%. Show less

  • Sr. Manager, AWS Security

    Jun 2021 - now

  • Sr. Manager, Government Regions, Infrastructure Global Expansion

    Sept 2020 - Jun 2021

  • Manager, Government Regions, Infrastructure Global Expansion

    Jun 2019 - Sept 2020

  • Sr. Technical Program Manager, Global Innovation Delivery Portfolio Manager

    Jan 2018 - May 2019

  • Sr. Technical Program Manager, Worldwide Public Sector Capacity Expansion Portfolio Manager

    Aug 2017 - Dec 2017

  • Sr. Technical Program Manager, Infrastructure Capacity Expansion

    Mar 2017 - Jul 2017