
Timeline
About me
Customer Engineer @ Hitachi Vantara. Making a difference one machine at a time. Computer Skills | Computer Networking | IT | System Administration | Hardware | Customer Service | Network+ | Sercurity+
Education

Nevada state contractors board
2006 - 2006Qme qme contractors licensePassed the Contractor’s Law test required to install cultured marble countertops in the State of Nevada, Final Score: 90%

Computer education specialists
2000 - 2000A+, mcse, ccna, ccdaAttended MCSE, CCNA, CCDA training courses on installation and maintenance of Microsoft Servers and CiscoRouters

Lds business college
1996 - 1998Business management, accounting, entrepreneurship, and management skills
Ensign college
2021 - 2022Associate's degree information technology 3.8Finishing up my AS degree that I started at LDSBC.
Experience

Vermax inc.
Aug 1999 - Aug 2006As General Manager of a custom cultured marble distributor, the main objectives were to oversee production timelines, scheduling and distribution. Primary responsibilities were to maintain community relationships with builders, suppliers and homeowners. As IT Manager, the primary objective was to design, implement and maintain a corporate-level secure network infrastructure spanning multiple locations in 3 states.
Acting General Manager
Dec 2005 - Aug 2006IT Manager
Aug 1999 - Dec 2005

Creative countertops
Sept 2006 - Sept 2009It managerAs IT Manager of a custom granite/solid surface countertop manufacturer, the primary responsibilities were to manage staff within the department, and re-design and maintain entire network corporate-level infrastructure from ground up.

Thrive information solutions
Nov 2009 - Jul 2010Systems consultantAs Systems Consultant for ThriveIS, the main objectives were to ask clients needs, implement the changes and maintain the network infrastructure.

Hp enterprise services
Dec 2010 - Oct 2011Field support technician• Maintained 300+ workstations, re-imaged when necessary• Trained users on how to use new software and operating systems• Documented steps on fixes and kept up on inventory of systems

Decisionone
Oct 2011 - Jul 2022Cse• Collaborate and manage system support for medium to large fortune 500 companies• Doing service for Bibliotheca, Dell, Hitachi, HP, Lenovo, PureStorage• Maintain and install state-of-art Equipment including but not limited to Laptops, Desktops,Kiosks, Servers, Routers, Switches, Library Gate Detection Systems and Large-Scale SANUnits

Hitachi vantara
Jul 2022 - nowCustomer engineer
Licenses & Certifications

Comptia security+
ComptiaOct 2018
Comptia network+
ComptiaSept 2018
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