
Timeline
About me
Customer Care & Reservation Manager at PAL Airlines
Education

Compu college school of business
1998 - 2000Medical office assistant with computer applications/computer service technician medical administrative/executive assistant and medical secretary
Experience

Bell aliant
Apr 2008 - Feb 2010Areas of responsibility included but not limited to financial reporting, budget analysis, database entry, management of local office, technician performance reporting, supervisor of Admin Reps, analysis of performance metrics and workload management. Area of responsibility included timekeeping, accounts receivable/payable, financial reporting, budget analysis, database entry and day to day administrative tasks.
Office/Service Quality Manager
Jan 2009 - Feb 2010Administrative Representative
Apr 2008 - Jan 2009

Telecommunications technology canada
Feb 2010 - Aug 2015Field service manager
Telecommunications technology canada ltd
Feb 2010 - Aug 2015Field service managerContract Field Service Manager for Bell AliantManage 9 Installation and Repair technicians; I effectively coached technicians in order to achieve set measures. I manage the safety compliance of my group to ensure that all safety objectives are met, attendance management, budget management and workload management. I am responsible for the management of Labrador North, Central and West. This includes the remote offices and fleet.

Air labrador
Aug 2015 - Sept 2016Manager of external salesManager of charter sales and reservations.Visit us online at www.airlabrador.com

Air labrador limited
Oct 2016 - Jun 2017Manager of commercial operationsEnsuring schedule integrity; delay, cancel or consolidate flights; implement and adjust flight schedules; handling of IROP situations; management of flight following center.

Pal airlines
Jun 2017 - May 2018Goose bay station manager
Air borealis
May 2018 - Dec 2018Cargo/ground services manager
Pike's home hardware building centre
Dec 2018 - Oct 2020Retail sales manager
Pal airlines
Nov 2020 - nowCustomer care & reservation manager
Licenses & Certifications

Whmis
NsccJul 2008
Emergency first aid/cpr
St. john ambulance canada | ambulance saint-jeanMar 2014
Ibdn installation - copper/fiber
Belden inc.
Volunteer Experience
Treasurer
Issued by Northern Cross Community Church on Feb 2013
Associated with Wendy Gray
Languages
- enEnglish
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