Manuel Ayala

Experience

• 

  AT&T

  May 2022 - now

  EDGE Intern

  EDGE Internship (Customer Care Data Science)• Collaborated with the team to develop and implement an advanced AI forecasting model, enabling precise identification of peak call demand periods throughout the year• Led various aspects of the data science process, including data wrangling, ETL, and feature engineering, with a focus on Python programming within the Databricks environment• Spearheaded the creation and maintenance of a tailored AT&T Wikipedia platform for the Customer Care Data Science teamEDGE Internship (Virtual Sales & Solution Planning Teams) ; Dallas, TX May 2022 – August 2022• Played a key role within the Virtual Sales Experience Channel team, actively contributing to project management and the formulation of strategic initiatives to boost traffic and drive sales within the Virtual Sales channel• Demonstrated effective project management and meticulous documentation skills by successfully overseeing the migration of over 400 sites from T-Space to SharePoint Show less

• 

  Texas HBSA

  Sept 2022 - May 2023

  Athletics Chair
• 

  The University of Texas at Austin

  Oct 2022 - now

  Student Associate - Professional Learning

  • Respond to inquiries and manage data for Professional Learning Institutes, Continuing Education Credits, and other learning experiences, while also generating informative reports for decision-making using Smartsheet• Handle data entry, scheduling, logistics management, and reporting within OnRamps' systems to support virtual conferences and professional learning events with 100+ schools and 1200+ teachers throughout the state of Texas

• 

  Texas HBSA

  Aug 2023 - now

  • Manage all aspects of the organization's technology infrastructure, including hardware, software, and online presence, ensuring seamless operation of all systems. Implemented innovative solutions to streamline internal processesScoring Careers Sponsoring Officer• Coordinated, and executed a Career Fair for students, showcasing 25+ companies from various industries to facilitate invaluable networking opportunities, and foster meaningful connections between students and industry professionals. Show less

  • President

    Apr 2024 - now

  • Director of Technology

    Aug 2023 - Apr 2024