
James Kane
Clinical Audit Assistant

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About me
Implementation & Business Change Manager at NHS England
Education

New College Telford
1994 - 1996
Staffordshire University
1996 - 2000Bachelor of Arts (BA) Hons Business Studies 2:1
Experience

First Community Health NHS
Dec 1998 - Sept 2000Clinical Audit AssistantAssisted in Clinical Audit projects which involved examining the quality of clinical care in the South Staffordshire district against agreed professional and evidence based standards in order to identify opportunities for improvement.

West Midlands NHS Data Quality Team
Oct 2000 - Nov 2007Data Quality OfficerProvided a Data Quality Service to NHS organisations in the West Midlands. This included a full Clinical Coding Training programme and the provision of detailed data quality reports.

NHS West Midlands
Dec 2007 - Mar 2013Programme Management Office/ NHS Number Programme Lead/ Service ManagementNHS Number Lead for West Midlands - Manage performance and provide support and guidance to healthcare organisations on their NHS Number ProjectsProgramme Management support service - includes Project planning and assurance for a wide portfolio of IT projects, data analysis and reporting.IT Change Management and general service management support for the West Midlands

The Health and Social Care Information Centre
Apr 2013 - nowService Management AnalystIT Change Management - develop and support the change management process, representing the NHS and providing assurance for supplier changes.Managing supplier performance to ensure the NHS gets the best value for money. This includes analysing and reviewing monthly supplier service reports, availability levels of IT systems and problem management reports.Improving communication and information flows to all stakeholders and customers regarding service changes and developments.

NHS England
Jul 2017 - nowImplementation & Business Change ManagerWork with a range of organisations across the NHS, NHS Partners and stakeholder groups to both implement and drive up effective use of digital programmes. Recent programmes have included Cyber Security in Test and Trace, Implementation of the EDDI (Emergency Department Digital Integration) product and the NHS App.Responsible for supporting the implementation of highly complex business change related projects within the Midlands and East region, ensuring that they align with the programme and corporate strategies as well as NHS Digital organisational standards and values. Show less
Licenses & Certifications

ITIL v3 Foundation

ITIL v3 Service Design

ITIL v3 Service Operation

ITIL v3 Service Transition

PRINCE2 Foundation

PRINCE2 Practitioner
- View certificate

Business Relationship Management Professional (BRMP®)
QA LtdJul 2021 
APMG Change Management Practitioner
APMG International
Agile Change Agent
APMG InternationalNov 2022
Languages
- enEnglish
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