James Kane

James Kane

Clinical Audit Assistant

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location of James KaneTelford, England, United Kingdom

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  • Timeline

  • About me

    Implementation & Business Change Manager at NHS England

  • Education

    • New College Telford

      1994 - 1996
    • Staffordshire University

      1996 - 2000
      Bachelor of Arts (BA) Hons Business Studies 2:1
  • Experience

    • First Community Health NHS

      Dec 1998 - Sept 2000
      Clinical Audit Assistant

      Assisted in Clinical Audit projects which involved examining the quality of clinical care in the South Staffordshire district against agreed professional and evidence based standards in order to identify opportunities for improvement.

    • West Midlands NHS Data Quality Team

      Oct 2000 - Nov 2007
      Data Quality Officer

      Provided a Data Quality Service to NHS organisations in the West Midlands. This included a full Clinical Coding Training programme and the provision of detailed data quality reports.

    • NHS West Midlands

      Dec 2007 - Mar 2013
      Programme Management Office/ NHS Number Programme Lead/ Service Management

      NHS Number Lead for West Midlands - Manage performance and provide support and guidance to healthcare organisations on their NHS Number ProjectsProgramme Management support service - includes Project planning and assurance for a wide portfolio of IT projects, data analysis and reporting.IT Change Management and general service management support for the West Midlands

    • The Health and Social Care Information Centre

      Apr 2013 - now
      Service Management Analyst

      IT Change Management - develop and support the change management process, representing the NHS and providing assurance for supplier changes.Managing supplier performance to ensure the NHS gets the best value for money. This includes analysing and reviewing monthly supplier service reports, availability levels of IT systems and problem management reports.Improving communication and information flows to all stakeholders and customers regarding service changes and developments.

    • NHS England

      Jul 2017 - now
      Implementation & Business Change Manager

      Work with a range of organisations across the NHS, NHS Partners and stakeholder groups to both implement and drive up effective use of digital programmes. Recent programmes have included Cyber Security in Test and Trace, Implementation of the EDDI (Emergency Department Digital Integration) product and the NHS App.Responsible for supporting the implementation of highly complex business change related projects within the Midlands and East region, ensuring that they align with the programme and corporate strategies as well as NHS Digital organisational standards and values. Show less

  • Licenses & Certifications

    • ITIL v3 Foundation

    • ITIL v3 Service Design

    • ITIL v3 Service Operation

    • ITIL v3 Service Transition

    • PRINCE2 Foundation

    • PRINCE2 Practitioner

    • Business Relationship Management Professional (BRMP®)

      QA Ltd
      Jul 2021
      View certificate certificate
    • APMG Change Management Practitioner

      APMG International
    • Agile Change Agent

      APMG International
      Nov 2022