John Venditti

Experience

• 

  Medicine AI

  Jan 1998 - Apr 2014

  Imaging PC's and Laptops. Teir1/2 Support for Tablets, Cell phones, printers, PC's/laptops, in-house applications, Microsoft Office, Microsoft Outlook, Microsoft Lync. Windows XP, Windows 7, Windows 8, Microsoft Active Directory, Remote Support for tele-workers. Wifi Support, Projection units, Training for users on our network, Teir 1 support for Networking. Other Duties as required.

  • Assoc Field Support Tech

    Dec 2005 - Apr 2014

  • Associat Field Support

    Jan 1998 - Jan 2013
• 

  N/A

  Jun 2002 - Dec 2005

  Lan Administrator

  Build servers, Novell and Windows, administrate accounts, grant access, maintain servers, morning check, Email (Groupwise) administration. Travel to upgrade sites, VPN administration. Install New applications via N.A.L. Maintain a working relationship with the Business departments. Run the backups. other duties as required

• 

  Aetna, a CVS Health Company

  Dec 2010 - Apr 2014

  Field Support Technician
• 

  Compucom

  Sept 2014 - now

  Distributed Desktop Support Specialist

  I am the local desktop support for our Clients Downers Grove location. I perform imaging, Moves, tape swaps, and inventory. I support the local users, remote users, and Client internal IT departments to be a bridge to the users when a hands on triage of problem tickets is needed.

• 

  Tech Mahindra

  Jul 2018 - now

  Desktop Support Technician
• 

  Aetna, a CVS Health Company

  Aug 2020 - now

  Sr Desktop Support Specialist