Makayla Reed

Experience

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  Crooked Hammock Brewery

  Mar 2021 - Aug 2022

  • Effectively communicated necessary information to kitchen, waitstaff, and managers, bridging the gap between front and back of the house staff• Learned and practiced proper food safety and kitchen etiquette, ensuring excellent food quality in a quick and accurate manner • Trained 20+ new employees, communicating current company policies• Developed excellent customer service skills by interacting with 500+ customers daily taking phone calls, bringing food to tables, seating guests, and putting in orders quickly and correctly

  • Expo

    Mar 2022 - Aug 2022

  • Host

    Mar 2021 - Jun 2022
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  ANP Technologies, Inc.

  Nov 2021 - Dec 2021

  Production Worker

  • Aided in the production of COVID-19 rapid tests in a lab environment while practicing proper lab safety procedures by wearing a lab coat, gloves, and a mask• Further developed the ability to complete tasks meticulously and in a timely manner

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  Aerie by AEO, Inc.

  Feb 2022 - May 2022

  Brand Ambassador

  • Styled customers while taking time to understand their needs, giving each customer a unique shopping experience• Stayed up to date on current sales and trends and used my knowledge to properly assist customers• Checked customers out quickly and accurately at the register

• 

  MCAB - The Middlebury College Activities Board

  May 2023 - now

  • Oversee 10 executive members and distribute tasks accordingly to ensure effective event planning for 2500+ students• Manage $400,000+ budget, allocating to diverse and accessible events that best serve the needs of the student body• Inquire with catering and vendors, compare prices, and negotiate to secure top-quality services at competitive rates • Collaborated with 10 executive board members to organize diverse and accessible events• Communicated events to the student body (2500+ students) by providing concise details in an easily understood manner• Adult and Pediatric CPR/AED and Crowd Control Certified

  • President

    May 2024 - now

  • Programming Executive

    May 2023 - May 2024
• 

  Middlebury Diversity in Business

  May 2023 - Jan 2024

  Vice President of Communications

  • Promoted business-related opportunities to 100+ diverse (BIPOC, LGBTQ+, disabled, first-generation, female-identifying) student members through weekly social media updates, making the process more accessible and inclusive• Coordinated club marketing by creating unique, concise, and stimulating posters utilizing Adobe

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  Johns Hopkins Center For Talented Youth (CTY)

  Jun 2023 - Aug 2023

  Resident Assistant

  • Fostered the development of relationships among a hall of 10 campers ages 13-15 through community-building activities and attending their classes• Implemented and presented daily agendas keeping residents informed by utilizing organization and public speaking skills while incorporating and leading activities

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  Middlebury College

  Aug 2023 - now

  • Coordinate and build relationships with 80+ tour guides to promote a positive and inclusive work environment• Engage 1:1 with prospective students both in and out of the Admissions Office, listening carefully to their goals and aspirations to provide an honest yet positive depiction of student life and academics offered at Middlebury• Review 90+ tour guide applications per semester, shortlist ~55% for interviews, select and train ~20 guides, and evaluate their first tour, providing constructive feedback and ensuring they surpass Admissions standards Show less

  • Admissions Ambassador

    Jan 2024 - now

  • Tour Guide Coordinator

    Sept 2023 - now

  • Admissions Assistant

    Sept 2023 - now

  • Tour Guide

    Feb 2023 - now

  • Alumni Coordinator of Omega Alpha (Tavern) Social House

    Dec 2024 - now

  • Treasurer of Omega Alpha (Tavern) Social House

    Dec 2023 - Dec 2024

  • Community Friends Mentor

    Apr 2023 - Sept 2024

  • Discovering Economics Fellowship

    Oct 2023 - Dec 2023

  • Orientation Assistant

    Aug 2023 - Sept 2023
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  WRMC 91.1 FM - Middlebury College Radio

  Oct 2023 - Jan 2024

  Radio Show Host

  • Co-hosted a radio show 1h/week to promote underground artists

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  DiiVe

  May 2024 - Aug 2024

  Consulting Intern

  • Communicated daily with the Head of Ocean Campus, responding within minutes, to provide updates, ensure client expectations were exceeded, and adapt to her needs and requests accordingly• Interviewed 30+ marine sciences stakeholders to understand internal and external processes, empathizing with both the staff and customer experience to map the 5-stages of the customer journey• Presented final deliverable after 5-weeks, utilizing research of local and global aquarium trends and stakeholder interviews to inform the creation of impact/effort matrices and three final recommendations to expand Ocean Campus Show less

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  Middlebury College Center for Careers and Internships

  Jun 2024 - now

  Peer Career Advisor

  • Provide a welcoming space to engage with fellow college students 1:1 for 15-minute drop-in sessions to review their resumes and cover letters, offer networking tips, and other career-related advice• Offer resume and cover letter-building workshops to groups of 30+ students, making CCI resources more accessible