John Beitel

John Beitel

Customer Service Supervisor

Followers of John Beitel66 followers
location of John BeitelPitman, New Jersey, United States

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  • Timeline

  • About me

    Store Manager at Goodwill Industries of Southern New Jersey and Philadelphia

  • Education

    • Rowan College at Gloucester County

      2008 - 2010
      Associate of Arts and Sciences (AAS) English Language and Literature, General
  • Experience

    • Creative Supermarkets

      Sept 2006 - Feb 2008
      Customer Service Supervisor
    • Kmart Corporation

      Jun 2008 - Aug 2010
      Lead Electronics Sales Associate

      ● Responsible for meeting and exceeding department sales goals● Project coordinator● 5 Star customer satisfaction rating

    • Plato's Closet

      Jul 2010 - Apr 2018
      Senior Assistant Manager

      ● Senior inventory buyer● Facilitation of training and professional development for all associates● Inventory management, floor-set, merchandising, and stylization● Perform fixture, signage, and general maintenance● POS, server, terminal, and technology systems troubleshooting● Organization and implementation of secret-shop employee reviews● Loss prevention and shrink reduction● Opening and closing procedures including bank withdrawals and deposits

    • Once Upon A Child and Plato's Closet

      Oct 2013 - Jan 2015
      Inventory Consultant
    • Goodwill Industries of Southern New Jersey and Philadelphia

      May 2018 - now

      I was brought into the Goodwill family as a Production Manager to learn the importance of processing and production as a means to finance the Goodwill Mission. Upon learning the operations of the warehouse, I moved into the role of Customer Service Manager, where I took on the responsibility of overseeing the sales and office operations end of the retail non-profit. Positive growth in sales prompted my promotion to Store Manager, where I am now working to further increase both sales and production.● Generate daily sales and production goals● Hiring, coaching, promotions, and terminations● Maintaining associate files and records● Scheduling and payroll● Lead monthly safety meetings and assessments● Order inventory and supplies as per store needs● Customer service and team leader in all areas of the store● Opening and closing procedures including bank deposits Show less

      • Store Manager

        Nov 2018 - now
      • Manager at Goodwill Industries of Southern New Jersey and Philadelphia

        May 2018 - now
      • Store Manager

        Nov 2018 - Mar 2022
      • Customer Service Manager

        Sept 2018 - Nov 2018
      • Production Manager

        May 2018 - Sept 2018
  • Licenses & Certifications

    • Adult CPR/AED

      American Red Cross
      Mar 2022
    • Walkie-Stacker Operator

      Goodwill Industries of Southern New Jersey and Philadelphia
      Jul 2019