Keith Fahey

Experience

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  NonstopDelivery, Inc

  Aug 2006 - Oct 2009

  Logistics Coordinator / Project Manager

  • Reduced terminal costs by 10% as a result of leading a nationwide request for proposal program by negotiating territory coverage, fixed and variable costs with service providers. • Improved customer relations and retention by using effective sales and customer service techniques. Extended customer order from one time service to a 12-month contract, netting an average margin of 200% profit per order.• Reduced inventory average days on hand from 320 days to 180 days by developing an inventory management system for cancelled orders and RMA freight. • Enhanced communications and compliance with guidelines by creating and implementing a staff training manual. Facilitated appropriate dispute resolution protocol and when to escalate issues to appropriate management level.• Lowered customers’ production and storage costs, and increased revenue by creating internal and external inventory tracking procedures that generated freight transfers and complete orders through LIFO and FIFO capabilities.• Directed delivery agents and coordinated last mile deliveries and reverse logistics. Tracked detailed performance measures including pick-up performance, on-time delivery statistics and proof of delivery.• Reduced service failures by creating alternate cost-effective solutions that include collaborating with multiple customers to leverage economies of scale methodologies of transportation mileage costs. Show less

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  HBI Priority Freight

  Oct 2009 - Feb 2010

  Supervisor of Operations

  • Directed and oversaw the activities of 12 fulltime drivers and 5 hourly warehouse employees. Ensured workload was distributed efficiently and maintained a high quality of work performance. • Managed daily equipment usage and budget. Leveraged company assets to complete all tasks while retaining high profit levels.

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  Pourshins & Supplair, a subsidiary of GateGroup

  Feb 2010 - Mar 2014

  Senior Manager of Operations

  • Led team initiative that saved over $45,000 in 2013 by implementing a hybrid push/pull supply chain methodology that prioritized available inventory. Eliminated out of stock situations caused by over-pulls of non-asset owned equipment.• Recovered over $274,000 in billing errors over 12 months by performing financial analysis and discovering numerous financial charges neglected in the customer billing statements.• Decreased transportation costs by $2.5 million annually by optimizing possibilities and leveraging logistics network. Strategy included sharing loads with multiple stops, decreasing frequency of deliveries, and combining cold and dry supply chain to piggy back on the same transportation mode.• Restructured inbound logistics SOP using direct shipping from return location to new consignee which bypassed the warehouse and removed 2 legs of transportation, resulting in a cost avoidance and revenue savings of $115,000 in 12 months.• Decreased order-processing time by 33% by redesigning USA to China and Canada shipments. Decreased damages and lead times without increasing costs.• Increased total volume shipped per load by an average of 30% using innovative cross-dock port operations to remove redundant warehouse and transportation moves for all APAC regionally sourced inventory.• Lead project manager on projects involving financial and internal/external objectives. Managed project team of 8 direct reports, and ensure financial and operational outcomes upon project completion.• Conduct training and oversee staff development on processes, ERP systems, customer relationships, contractual requirement and Pourshins expected service level agreements.• Develop and implement supply chain risk contingency plans for bottlenecks or unexpected events. Adhere to customers and internal KPI and communicate with customers and delivery partners on progress.• Direct integrated and collaborative transportation plans, procedures and standards for logistics support. Show less

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  National Industries for the Blind

  Apr 2014 - Aug 2017

  Program Manager, Supply Chain Management

  • Manage and execute all aspects of the assigned projects from inception through implementation including defining, developing and executing project plans. Ensuring success of projects by working closely and communicating with management, customers, and assigned nonprofit agencies to resolve conflicts, manage quality assurance issues and anticipating changes in project scope, budget or costs based on requirements.• Participate in special project activities related to service business development, such as, process re-engineering efforts, regulatory committees, sub-committees and work-groups and new business development ventures. • Organizes requirements, develops and reviews performance work statements/statements of work, job descriptions or other data, via analysis and milestones, into a completed development process for NIB Associated Agencies and manages administrative services additions to the AbilityOne Procurement List.• Actively assists NIB Associated Agencies by developing complete knowledge of contract requirements in the development of Price and Technical Proposals. Supports the NPAs as liaison to federal procurement activity or commercial company in negotiations as needed. Determines work requirements, estimating labor, assessing capabilities, and developing standards, pricing, costing, and analyzing operations and contract requirements, providing phase-in and adaptive technology assistance are essential elements of this position. Show less

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  Amazon

  Aug 2017 - now

  Program Manager, Last Mile Special Handling