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Haitham ALGATCHAN

Haitham ALGATCHAN

IT developer

Followers of Haitham ALGATCHAN2000 followers
location of Haitham ALGATCHANAlgeria

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  • Timeline

  • About me

    IT Manager & CRM Senior Specialist Consultant

  • Education

    • SAP FRANCE

      2014 - 2014
      Administration CRM Cloud SAP

    • CAPGEMINI

      2010 - 2010
      CRM Siebel 8.0 Essentials

    • INSIM

      2007 - 2007
      Computers maintenance and network installations

    • Mouloud Mammeri University Tizi-Ouzou Algeria

      2002 - 2007
      IT Engineer Industrial computer science Honors

  • Experience

    • DEO ELECTRONIQUE

      Jun 2008 - Jun 2009
      IT developer

      Works on automated System within DEO électronique specialized in GTC (Centralized Technical Management), Installation and configuration of Access Control systems and remote monitoring, Network Installation.

    • Smartsoft-dz

      Oct 2009 - Feb 2010
      IT engineer

      www.smartsoft-dz.com. Works on development Software of enterprise management of administration, Creation and Hosting of websites.

    • CLICK NET

      Feb 2010 - Apr 2010
      IT engineer

      UNIX server , Windows Server 2003 Installation and configuration within ClickNet.

    • ASSA Associates

      May 2010 - Nov 2013
      Senior consultant specialist Siebel CRM

      Finalized Projects :At OOREDOO Algeria Telecom status: Development Manager.The commissioning of all Siebel CRM phases, including all appropriate modules :Phase 1 : Quick Win (12 months)Phase 2 : SFA (sales force automation) (18 months)Phase 3 : Order Management (18 months)Phase 4 : Integrate the applications used by Ooredoo Front Office into siebel CRM. Take as example Inline (Management of tikets and claim in the Ooredoo spaces), VOMS (Management of customer recharges and top-up cards ). Show less

    • Cevital Group

      Nov 2013 - Nov 2014
      CRM Project Manager

      Finalized Projects :1) IT Solution for product mobility and Order: Integration of a new solution trace the sales of the two bigest Subsidiary Cevital Agro and SAMHA through communication platform between wholesalers, points of sale and Cevital “Keep Contact” call center.)2) CRM Cloud SAP : Implement SAP Cloud for Customer, initially for a subsidiary: Cevital Agro.

    • PPG Algeria

      Nov 2014 - Nov 2023
      IT Manager

      Responsibilities• Define and implement IT Policies and Guidelines.• Take care of the improvement and optimization IT departement.• Ensure the proper functioning of the administration and application servers.• Management and maintenance of IT equipements hardware and software.• Provides support for business teams and optimize their procedure with the implementation of SI solutions (CRM-SalesForce, ERP-SAP B1, Loyalty Program)• Managing cyber security solutions (Sophos, Cyberoam). Show less

    • Ooredoo Algérie

      Jun 2023 - now
      Expert CRM

  • Licenses & Certifications

  • Volunteer Experience

    • Enseignant de mathématique niveau BAC

      Issued by Association scientifique et culturelle THUSNA Tizi Ouzou Algérie on Jan 2005
      Association scientifique et culturelle THUSNA Tizi Ouzou AlgérieAssociated with Haitham ALGATCHAN