Hassan Dahag

Experience

• 

  Holiday Inn Express

  Mar 2002 - Jun 2003

  Customer Service & Receptionist
• 

  DHL

  Jun 2003 - Feb 2005

  • Gateway Consolidation Clerk

    Oct 2004 - Feb 2005

  • Warehouse Operative WPX

    Jun 2003 - Sept 2004
• 

  Carphone Warehouse (Now Currys plc)

  Mar 2006 - Jan 2007

  Customer Finance Advisor / Credit Controller
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  DHL Global Forwarding

  Jan 2007 - Oct 2019

  Importation of Goods, Customs Regulations, Customs Clearance & Brokerage Services, Duties and Taxes, Commodity Codes, Leadership, Department Management, Product Development Air Export Operations Management, Air Freight Manager, Transportation via Air 80%, Road 15%, and Sea 5%. General Export, Perishable Cargo, Aerospace and Defence, Multi-National Clients, Pharma, TV and Production, and Automotive Communication skills, Continuous improvement, Key Account Management, Problem solving, Analytical skills, Organisational skills, Change management, Collaboration, Decision making, Employee management, Kaizen, Leadership, Leadership skills, Continual improvement process, Project management, Six Sigma, Time management, Adaptability, Analysis, Attention to detail, Communication, Lean manufacturing, Planning, Project management skills, Supply chain management Air Freight Customer Service Manager for General Export, Perishable Cargo, Aerospace and Defence, Multi-National Clients, Pharma, TV and Production, and Automotive Spot Quotation on Air, Road, and Sea, Local and International Business Tenders, Tariff Setting, Airline Handling Rates, Negotiation, Sales, Commercial Centre Management, Trade-lane development Supervisor for the South UK Pricing Team at DHL Global Forwarding UK Ltd Freight Quotation Air, Road, and Sea Export of Oil and Gas Commodities

  • Import & Gateway Operations Manager

    Sept 2018 - Oct 2019

  • Export Operations Manager

    May 2017 - Sept 2018

  • Operational Excellence Manager

    May 2016 - May 2017

  • Customer Service Manager

    Feb 2014 - Jun 2016

  • Regional Pricing Manager & Customer Relations Manager

    Aug 2013 - Feb 2014

  • Pricing Supervisor

    Jul 2012 - Aug 2013

  • Pricing Specialist

    Apr 2011 - Jul 2012

  • Customer Service Specialist - Oil and Gas

    Jan 2009 - Apr 2011

  • Export Operations Specialist

    May 2008 - Jan 2009

  • Gateway Export Clerk

    Jan 2007 - May 2008
• 

  MATCHES

  Oct 2019 - Feb 2023

  Operations Management, Concessions, Authentication, Quality Assurance, Quality Management, Stock, Inventory Management, Supply Chain Management, 3PL Logistics Continuous Improvement, LEAN Six Sigma, KAIZEN, DMAIC, Operational Excellence and Cost Saving Brand Authentication, Quality Assurance, Process Improvement, Sustainability, Operational Excellence, Continuous Improvement, Health and Safety, 3PL Management, and Security

  • Logistics Operations Manager

    Oct 2022 - Feb 2023

  • Continuous Improvement Manager

    Apr 2022 - Oct 2022

  • Logistics Manager (Service Quality & Authentication)

    Oct 2019 - Apr 2022
• 

  Vinted

  Feb 2023 - Feb 2024

  Operations Development Manager

  Solution and Process Design, Strategic Planning, Automation, Robotics, Software, Warehouse Operations,Network Expansion, Start up and launch programmes, Transportation and Planning

• 

  Independent

  Feb 2024 - Apr 2024

  Freelance Operations and Supply Chain Consultant

  Operations and Solutions Design - Luxmax.ai | Pre-Loved and Repaired Luxury Fashion + LUXI.ai | AI Fashion augmented reality software

• 

  Waterstones

  Apr 2024 - now

  Solutions Design Manager (Operations | ecommerce | Supply Chain)

  Retail Logistics & eCommerce