Terra Dunn M.B.A., SHRM-CP

Terra Dunn M.B.A., SHRM-CP

Sales Associate

location of Terra Dunn M.B.A., SHRM-CPTampa, Florida, United States

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  • Timeline

  • About me

    Human Resources Generalist | Experienced in Employee Onboarding, Conflict Resolution, & HR Policies | Successful Advocate of Employee Relations

  • Education

    • University of South Florida Sarasota-Manatee

      2022 - 2023
      Master of Business Administration - MBA Business Administration and Management, General
    • University of South Florida Muma College of Business

      2020 - 2022
      BS Business Management with a concentration in Human Resources Senior

      Activities and Societies: Beta Gamma Sigma 3.85 GPA

  • Experience

    • Haile Kitchen & Bath

      Dec 2019 - Dec 2021
      Sales Associate

      Customer Service- Greeting customers, making sure they feel comfortable, ensuring that all customers receive excellent service through direct salesmanship and prompt and courteous service. Job Description:• Advising purchase decisions and utilizing visual merchandising to close sales.• Using excel for data tracking (E.g. customer tracking, employee time sheet)• Entering new merchandise into QuickBooks, preparing prices, placing orders, creating purchase orders.• Utilizing social media platforms to promote sales/brand across platforms like Instagram and Facebook. Show less

    • City of Temple Terrace

      Mar 2023 - now

      - Assist in developing and executing personnel procedures and policies, and provide guidance and interpretation for business operations.- Administering benefits, compensation, and employee performance programs.- Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters. - Advertizes employment opportunities and conducts full-scale recruitment for 13 different departments- Oversees all aspects of the employee lifecycle including screening, onboarding paperwork, personnel-related changes, benefits, and separation.- Meets with hiring managers to discuss recruitment processes and to satisfy all hiring needs.- Conducts background screenings for all candidates- Enters and updates payroll information into HRIS software - Assists in organizing and maintaining the departmental filing system- Compiles statistical information for reports- Maintains and processes various personnel-related materials- Performs related duties as required

      • Human Resources Generalist

        Mar 2024 - now
      • Human Resources Technician III

        Apr 2023 - Mar 2024
      • Administrative Assistant II

        Mar 2023 - Apr 2023
  • Licenses & Certifications

    • Tips for Better Business Writing

      LinkedIn
      Mar 2023
      View certificate certificate
    • Human Resources Foundations

      LinkedIn
      Apr 2023
      View certificate certificate
    • SHRM Certified Professional (SHRM-CP)

      SHRM
      Jul 2024
      View certificate certificate
    • Microsoft Office Specialist: Office Word 2016

      Certiport - A Pearson VUE Business
      Mar 2018
      View certificate certificate
    • Microsoft Office Specialist: Office PowerPoint 2016

      Certiport - A Pearson VUE Business
      Oct 2017
      View certificate certificate
    • Microsoft Office Specialist: Office Excel 2016

      Certiport - A Pearson VUE Business
      Nov 2017
      View certificate certificate