
Terra Dunn M.B.A., SHRM-CP
Sales Associate

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About me
Human Resources Generalist | Experienced in Employee Onboarding, Conflict Resolution, & HR Policies | Successful Advocate of Employee Relations
Education

University of South Florida Sarasota-Manatee
2022 - 2023Master of Business Administration - MBA Business Administration and Management, General
University of South Florida Muma College of Business
2020 - 2022BS Business Management with a concentration in Human Resources SeniorActivities and Societies: Beta Gamma Sigma 3.85 GPA
Experience

Haile Kitchen & Bath
Dec 2019 - Dec 2021Sales AssociateCustomer Service- Greeting customers, making sure they feel comfortable, ensuring that all customers receive excellent service through direct salesmanship and prompt and courteous service. Job Description:• Advising purchase decisions and utilizing visual merchandising to close sales.• Using excel for data tracking (E.g. customer tracking, employee time sheet)• Entering new merchandise into QuickBooks, preparing prices, placing orders, creating purchase orders.• Utilizing social media platforms to promote sales/brand across platforms like Instagram and Facebook. Show less

City of Temple Terrace
Mar 2023 - now- Assist in developing and executing personnel procedures and policies, and provide guidance and interpretation for business operations.- Administering benefits, compensation, and employee performance programs.- Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters. - Advertizes employment opportunities and conducts full-scale recruitment for 13 different departments- Oversees all aspects of the employee lifecycle including screening, onboarding paperwork, personnel-related changes, benefits, and separation.- Meets with hiring managers to discuss recruitment processes and to satisfy all hiring needs.- Conducts background screenings for all candidates- Enters and updates payroll information into HRIS software - Assists in organizing and maintaining the departmental filing system- Compiles statistical information for reports- Maintains and processes various personnel-related materials- Performs related duties as required
Human Resources Generalist
Mar 2024 - nowHuman Resources Technician III
Apr 2023 - Mar 2024Administrative Assistant II
Mar 2023 - Apr 2023
Licenses & Certifications
- View certificate

Tips for Better Business Writing
LinkedInMar 2023 - View certificate

Human Resources Foundations
LinkedInApr 2023 - View certificate

SHRM Certified Professional (SHRM-CP)
SHRMJul 2024 - View certificate

Microsoft Office Specialist: Office Word 2016
Certiport - A Pearson VUE BusinessMar 2018 - View certificate

Microsoft Office Specialist: Office PowerPoint 2016
Certiport - A Pearson VUE BusinessOct 2017 - View certificate

Microsoft Office Specialist: Office Excel 2016
Certiport - A Pearson VUE BusinessNov 2017
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