
Krystian Prows
Campus Dean

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About me
Product Manager | Product Owner | IT Product Delivery | People Manager | Cross Functional Team Leader
Education

University of California, Santa Cruz
2007 - 2011Bachelor of Arts (BA) Theater Arts
Jack Welch Management Institute
2016 - 2019EMBA Business Administration and Management, General 4.0
Experience

Strategic Education, Inc
Feb 2016 - Aug 2020Campus Dean
Mountain America Credit Union
Aug 2020 - Oct 2024Information Technology Product ManagerSuccessfully lead the delivery of 37 products and solutions by functioning as a scrum master and product owner of scrum, agile, kanban, and waterfall software development methodologies on Jira, Confluence, Azure DevOps, and Smartsheet project management software. Migrated over 100 branches across 5 states from Chronos scheduling software to Microsoft Shifts by creating regional super users, facilitating and documenting training standards to accurately reflect branch leadership needs in the product. Idealized and developed products by capturing customer feedback, analyzing product success, and validating product efficacy through data analysis telemetry programs.Delivered $3.6M in returned assets three months after go-to-market by implementing middleware, webhooks, and REST APIs between disparate software.Skilled in realizing concepts that resolve user pain points by drafting wireframes, process maps with tools such as Microsoft Azure, Microsoft Office, Figma, and LucidChart. Researched, financed, developed, and maintained productivity platforms such as Dynamics CRM, Coconut Appointment Management, and Aperture Akuvo Asset Management (web, desktop, and mobile applications). Show less

Seeking New Opportunities
Oct 2024 - nowSeeking New OpportunitiesI am actively pursuing the next step in my career progression, aiming to elevate my role within product management. With over four years of experience in IT product management, I am ready to take on the challenge of leading large, strategic projects, with the goal of advancing to a Senior or Staff Product Manager position within the next three years. I am a consumer-focused, data-driven, and results-oriented leader, skilled in developing and executing comprehensive strategies for business process automation solutions. I have a proven ability to translate user feedback into impactful product optimizations and to analyze and forecast key performance metrics for enterprise digital platforms. By leveraging customer insights, I effectively prioritize long-term strategic roadmaps that enhance competitive advantage and drive profitability. Show less
Licenses & Certifications
- View certificate

Google AI Essentials
CourseraFeb 2025 - View certificate

Agile Product Owner Role: Techniques
LinkedInJul 2020 
Scrum Product Owner Certified (SPOC)
CertiProfSept 2020
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