Isha A Singh

Experience

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  Hotel City Inn

  Jul 2017 - Aug 2019

  Human Resources Manager

  Creating and maintaining receipts and payments accounts of employees and clients, establishing working relationships with clients and employees, helping employees in getting their disputes resolved, providing significant help and support to senior professionals to review the dispute flavors, recruitment and management of employees, providing compensation & benefits to the employees.

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  Amazon

  Aug 2020 - Feb 2021

  Customer Sales Associate

  >Identity and assess customers’ needs to achieve satisfaction, resolve product or service problems.> By clarifying the customer’s complaint.> Determining the cause of the problem selecting and explaining the best solution to solve the problem. > Expediting correction or adjustment.> Following up to ensure resolution.> Prepare product or service reports by collecting and analyzing customer information.> Contribute to team effort by accomplishing related results as needed. Show less

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  Trozon Ventures

  Oct 2021 - May 2022

  Digital Marketer

  - Developed and executed comprehensive 100+ digital marketing campaigns across various channels, including social media, email marketing, and content marketing- Conducted in-depth keyword research and competitor analysis to identify opportunities for website organization- Optimized on-page elements, headings, and content, resulting in a 20% increase in organic search rankings- Designed, executed, and analyzed market research studies, including qualitative and quantitative research methodologies, to assess market dynamics, consumer behavior, and competitive landscape- Monitored keyword rankings, organic traffic, and other SEO metrics using tools like Google Search Console and prepared regular reports to track performance Show less

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  IWB Immigrant Women in Business

  Oct 2022 - now

  B2B Sales And Marketing Representative