Rob Drotar

Experience

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  America West Airlines

  Jan 1995 - Jan 2000

  Regional Instructor & Process Planning

  Instruction, records management, & curriculum design

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  SITA

  Jan 2000 - Jan 2011

  Director, Sector & Solutions

  Accountable for defining business solutions which enable clients to achieve their strategic goals. •Organize and lead customer engagements, advisory boards, and user group meetings•Sponsor and conduct market research, establish baselines for comparison, and measure solution effectiveness•Provide sales training including targeting, positioning, and handling objections

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  Hewlett Packard Enterprise

  Jan 2011 - Jan 2015

  Travel & Transportation Portfolio Director

  Ensure technology products built and tailored for Travel & Transportation clients are relevant, promoted, and priced appropriately •Gather and analyze market intelligence for this segment•Engage product lifecycle process, product/portfolio marketing, and sales enablement•Develop industry pilot for big data

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  OTG Management

  Jan 2015 - Jan 2016

  Director of Insight

  Developed data strategy (own enterprise & partners) necessary to advance OTG’s growing $500M in airport businesses –including restaurant, market, advertising, and gaming.•Enriched new customer UI/workflow that demonstrated 48%-86% increase in average transaction•Led vendor engagement for category optimization and retail space management

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  Travelport

  Jan 2016 - Jan 2016

  Portfolio Director —Air Search

  Determine and balance needs of subscriber and supplier stakeholders of air search capabilities (keen focus on speed and bookability). •Lead agile development teams with accountability for capability and budget•Define and tune portfolio pricing strategy for incremental growth.

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  ThoughtWorks

  Jan 2016 - now

  Industry Principal

  Focused on the nexus of business and technology at retail, travel, and commerce clients; developing product strategy and service design. Support clients’ determination and deployment of tech solutions which create the digital foundation for their operational reliability, enable innovation across their customer journey, and bolster new unit revenue growth at velocity. •Support MVP determination and success metrics•Direct proof of value prototyping