Mohammad Asheque Hossain

Experience

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  SML Group Limited

  Jul 2013 - Feb 2014

  Customer Service Officer

  • Full focus on Customer care over mail, phone and face to face communication.• Ensuring customer satisfaction with best possible effort.• Working with Enterprise Resource Planning (AX-ERP), LAN & WAN environment.• Receive the order through e-platform and e-label and proceed with AX-ERP system.• Prepare proforma invoice (PI) and send to customer for their acknowledgement.• Maintain liaison with our counterpart and buyer end.• To prepare order status, goods ready status, customer’s payment status, etc.• Follow up the order and update to customers.• Receive payment proof copy (FDD, TT, L/C) from customer and forward to credit control department for their realization.• Advice SAF (shipping advice form) to Hong Kong/Shanghai/DEPZ shipping department for arranging the shipment.• Forward shipping documents and AWB(Air Way Bill) to customer.• Maintain all mail correspondence over IBM Lotus Notes. Show less

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  DHL Global Forwarding

  Mar 2014 - Feb 2017

  Executive, Sales & Marketing

  Core Responsibilities: • Visit clients and sell various DGF services like Ocean Freight, Air Freight, Customs Services, Warehousing, Cargo Insurance, etc. • Negotiate Freight rates with local and foreign stations to quote customer. • Provide customer rates as well as follow up by mail and visit. • Report to regional office every week regarding sales calls. • Update SAP-CRM software regularly.• Maintain liaison with operations and other departments.• Follow up on outstanding payments from customers.• Monthly/weekly conference calls with origin offices to discuss shipping issues.• Report on weekly sales forecast to local management team. • Collect meeting minutes of PD Session and report to Line Manager.• Assist Line Manager in creating sales budgets and forecasts. Success Story at DHL: • First salesman at DHL to sell a rare product named “Cargo Insurance” and receive an award.• Received “DHL STAR 2015” Award fom Regional office for outstanding Sales performance in 2015 among Tier-3 countires. • Received Global nomination for “Outstanding Sales Performer 2015 in AP Region). • Worked with a project shipment of Monalisa Cermaics BD Ltd shipping more than 100 containers from China and got customer recognition for it. • Achieved 2CM (2 New customer per month) target consistently over my tenure of work.• Four HVT (High Value Target) customers won in 8 months.• Received award for “Employee of the Quarter” for two consecutive quarters (Q1 & Q2) in 2015. • Received “Best Team Award” from local management in 2015. Show less

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  Agility

  Mar 2017 - Jan 2018

  Asst Manager, Sales & Marketing

  • Visit clients and sell various Agility services like Ocean Freight, Air Freight, Customs Services, Warehousing, Contract Logistics, etc. • Negotiate Freight rates with local and foreign stations to quote customer. • Provide customer rates as well as follow up by mail and visit. • Report to regional office every week regarding sales calls. • Update SAP-CRM software regularly.• Maintain liaison with operations and other departments.• Follow up on outstanding payments from customers.• Monthly/weekly conference calls with origin offices to discuss shipping issues.• Report on weekly sales forecast to local management team. • Assist Line Manager in creating sales budgets and forecasts. Show less

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  Kerry Far-East Logistics (Bangladesh) Ltd.

  Feb 2018 - Jun 2018

  Deputy Manager, Sales & Marketing
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  DACHSER BANGLADESH LTD

  Jun 2018 - Feb 2019

  Manager Business Development

  *Work with key clients to enhance business. *Market insight on current freight rates and trade lanes.*Develop trade lanes and work with trade lane teams. *Manage portfolio of various clients.

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  Dart Global Logistics

  Apr 2019 - Aug 2020

  Trade Lane Manager

  *Trade Lane development and direct sales. *Work with qualified leads and turn them into opportunities. *Liaison with Trade Lane teams across the network to develop FOB business. *Focus on developing pipeline for import business. *Focus on Intra-Asia trade lane. *Work with top management to implement CRM system.*Build strategies and new programs to increase sales revenues as well as bring in new customers.

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  Daraz

  Sept 2020 - Feb 2024

  *Managing key accounts and brands and helping them grow their business on the portal.*Provide marketing and promotion ideas to brands to enhance brand awareness.*Support in growing the respective categories in liaison with category managers and cross functional teams.*Analyze and report KAM performance on a weekly basis.*Analyze category performance on a monthly basis to outline the way forward for category development. *Carry out campaigns for brands as well as category.*Hunt the best deals during mega campaigns Show less

  • Category Manager, Mother & Baby & Pet Supplies

    Nov 2022 - Feb 2024

  • Key Account Manager- FMCG

    Sept 2020 - Nov 2022