Chase Gore

Experience

• 

  Maximize Consulting LLC

  Sept 2001 - Oct 2006

  Senior Associate/Service Delivery Manager

  • Responsible for managing all aspects of the technical marketing & public relations strategies. • Responsible for managing support staff, including graphic designers, web developers, and database administrators. Responsible for designing marketing tools for clients, i.e., websites, power point presentations, on-line brochures, and posters. • Responsible for managing company’s website and promotional materials. Providing technical support and training for external clients.

• 

  IHeartMedia

  Feb 2005 - Feb 2012

  • Managed operations, promotions, imaging, and production, coaching a live and voice-tracked airstaff of 15 members.• Guided station to its, first, #1 ranking in both P12+ and P18-34 demographics, with consistent #1 P18-34 rankings in 3 out of 6 rating books, showcasing exceptional audience engagement and growth.• Developed Non-Traditional Revenue (NTR) strategies, generating revenue streams and supporting sales objectives. Responsible for scheduling music; assisting with station programming Selector and NextGen; training supervising staff, assisted with producing station specialty shows; and Website content. Help guided station to its best ratings since its launch Persons 12+ & Persons 18-34On-air personality – Overnight and weekends.

  • Brand Manager/On-Air Personality

    Oct 2008 - Feb 2012

  • Music Director/On-Air Personality

    Feb 2005 - Oct 2008
• 

  WK Dickson & Co., Inc.

  Oct 2006 - Sept 2008

  IT/Help Desk Support Specialist

  • Provided IT support to 200+ users across corporate headquarters and multiple city branches for their daily operations.• Documented all resolutions in the helpdesk system, creating a valuable knowledge base for future troubleshooting.• Managed user account info, including adds, deletes, and modifications, and password resets for users via Active Directory.

• 

  Newell Recycling

  Sept 2013 - Jun 2015

  IT Regional Support Specialist

  • Administered all technology at remote locations in Georgia, improving user experience in decentralized environments.• Supported 200+ corporate and branch users through Remedy (Track It) software, VPN, and Remote dial-in.• Managed and resolved 400+ customer requests from initial trouble-ticket generation to final problem resolution.

• 

  Watch Out! I AM Dangerous

  Apr 2015 - now

  Business Owner

  • Delivered on-air content as a host for 2 popular radio shows, reaching a listener base of 50k+ on FM and digital platforms.• Coordinated all aspects of 'Chase The Great Morning Show' for 1015THEVIBE.COM, including content creation, hosting, production, and music programming, resulting in a 30% increase in morning show ratings within a year.

• 

  Gulfstream Aerospace

  Jun 2015 - May 2020

  Information Technology Service Delivery Manager

  • Served as the primary IT liaison for Gulfstream Leadership Executives, including the President, delivering white-glove and collaboration with specialized IT teams to accelerate incident resolution, achieving a 35% quicker turnaround.• Supported delivery of IT projects, resulting in 20% improvement in completion rates and contributing to strategic goals.• Managed service delivery issues and customer complaints, implementing resolution strategies that improved satisfaction