Sharron Williams

Experience

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  Fine Epicurean Catering

  Aug 1997 - now

  Founder/Owner

  Provide food and Decorating Services to the public.......We are not just a food service business that specializes in dishes from around the world. We put much care and love into our dishes, using only the best and top quality ingredients. The flip side of our business is Healthy Choicez, this division provides healthy meals for people looking for altenatives in way of a better life style. We concentrate on food prep for a week at a time, so if your on the go, you can still have that better choice! Show less

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  Xerox Solutions

  Jun 2010 - Sept 2013

  CSR

  Resolve all customer inquiries, work with clients to enure quality service,multiple system navigation, recommend products that would better suit clients, reading and interpreting documents, maintain a high level of professionalism, troubleshooting services.

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  Xerox Audio Visual Solutions

  Sept 2010 - Aug 2013

  Representative

  ​Professional Intake of inquiries regarding Healthcare accounts. Resolved customer concerns using research techniques. Informed customers about services and products available in assessing customer needs. Provided functional guidance, training and assistance to lower level staff. Prepared standard reports to track workload, response time and quality of input. Assisted in planning and implementing department goals in order to make recommendations to management to improve efficiency and effectiveness. Show less

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  Sears Holdings Corporation

  Jan 2016 - now

  Department (Soflines) Lead

  Manage various departments following corporate guidelines. Assist, identify, and resolve any issues. Maintain financials for business, including but not limited to sales, gross margin, and waste. Preventive measures for loss using shrink protocol. Ensures and maintains on going promotions, and events with proper layouts, along with signing procedures. Maintain merchandise presentation in order to drive sales, and profit margins. Works closely with store manager, and assistant manager to ensure weekly and monthly sales goals are met. Assist in the training and compliance of fellow associates in order to meet company goals. Show less

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  North Carolina Department of Public Safety

  May 2017 - now

  Correctional Officer