Armando Vengoechea

Experience

• 

  CellularOne, Inc.

  Jan 1999 - Jan 2001

  Same duties and responsibilities of a Network Management Center Technician. Also verify status of the following elements: Phone Print, Voice Mail, SMS, Personal E-mail, Work orders, NMC Voice Mail, MTSO1, MTSO2 and Center Cleaning and Organization. Organize and Analyze all the Reports. Assist and provide support to other department as needed. Do the employee schedule. Monitor, Isolate and Report any alarms detected in the system. Supervise and give training to the Personnel to ensure and excellent performance. Assist and direct on-site personnel with preventative and corrective service deficiencies. Respond to customer problem reports. Show less Maintained and operated two TDMA DMS-MTX cellular switches with SUPERNODE, collaborating with RF Engineering, Operations & Maintenance, IT, Customer Care, local PSTN providers, Nortel, and Glenayre. Performed daily system image backups and AMA billing system record keeping. Analyzed daily traffic reports to optimize call performance and reduce call blocking. Conducted daily and weekly preventative maintenance on cellular switch peripherals and other communication systems (DS-0, DS-1, DS-3). Monitored network alarms to prevent outages and dispatched appropriate personnel. Participated in the daily operation, implementation, and maintenance of switching equipment and peripherals. Provided technical assistance and guidance to Switch Technicians and supported customer installations, service activation, and cutovers. Maintained and operated the following equipment: Glenayre MVP Modular Voice Mail, ATT Conversant IVR, Unipage Console paging terminal, UPS billing system, T-Berd T1 Analyzer, and T/Mon alarm monitoring system. Show less

  • Network Management Center Lead Technician

    Jan 2000 - Jan 2001

  • Network Management Center Technician

    Jan 1999 - Jan 2000
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  Cingular Wireless

  Jan 2001 - Feb 2007

  Maintain and operate two TDMA DSM-MTX (Nortel) cellular switches, Two GSM DMS-MTX (Nortel) Cellular switches, Two Stan alone pair HLR (Nortel), One Lucent voice mail, One Ericsson voice mail, One Dacs 5500, One Dacs 532L, Five SDM’s, Two OMC-r servers (Dual), Five workstation, Two STP’s, and other. Daily duties include process an image backups of all the systems mention above. Analyze daily traffic report for future recommendations to improve call performance and diminish the call blocking. Also analyze all BSS’s, BSC’s, TCU’s, performance to prevent a hardware failure. Other task performs on daily and weekly base are preventive maintenance to all peripheral equipment of the cellular switch and other type of communications system such as Ds-0, Ds-1, Ds-3 and Mux’s. Monitored all kind of alarm produces by the network to prevent any kind of outage and dispatch the corresponding personnel to attend the situation. Also data fill new cell sites or new radio addition. Run and build UNIX script to verify the performance of the network. Test and bring in to service all new trunks at the switches. Provide guidance to less experience engineers. Initiated and participate on conference calls regarding outage, new implementation and others. Create Backup’s procedure for all the equipment mentions as follow servers, workstation, DMS switches, Dacs 5500, Dacs 532L, SIG, PCUSN, SDM and others. Coordinated and make the on-call schedule with the Switch engineer team. Provision new core network elements. Resolve problem promptly and share resolution to fix issue faster. Create NARMOP’s (Plan and schedule maintenance task for night shift with all the necessary details). Supervise and assist contractor’s working on the switch areas. Show less

  • AF/Tech Supp Engineer (Switch)

    Jan 2002 - Feb 2007

  • System Performance & Traffic Analyst

    Jan 2001 - Jan 2002
• 

  AT&T

  Aug 2007 - Oct 2021

  Prepares equipment maintenance requirements and policies, identifies and tracks equipment deficiencies and designs / implements rearrangements and improvements. Plans, organizes and functions as equipment Subject Matter Expert for equipment selection and onsite installations. Interfaces with process engineering and maintenance to develop and support new processes and applications. Sequences vendor schedules to insure proper interface and deployment. Determines equipment required for storage capacity needs. Manages capital and facility expense budgets. Liaison for hardware, facility vendors, laboratories for testing and product evaluation. Guided by project and work deadlines; sets own priorities. Uses discretion to complete assignments; independently applies knowledge of technical practices and specialty area standards. Independently completes assignments; participates in diverse projects. Supports technical initiatives normally as part of a larger project. Works on new technologies development and/or existing technologies maintenance. Proactively goes beyond what is expected. Takes action without having to be told. Quickly grasps the complexities of issues and uses sound analyses to identify solutions. Foresees obstacles and opportunities. Knowledge of telecommunications platforms and the ability to plan the global, regional and local telecommunications architecture for infrastructure components. Ability to plan, organizes, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives. Helps others understand AT&T's vision and priorities. Demonstrates longer-term perspective for work. Knowledge of and ability to use office support tools available at the desktop (for example: word processing, e-mail, presentation software, spreadsheets and work related applications Oracle, IPlan, Granite, CFAS, SAF, NEA, EJF, AOTS, GPTC and others. Show less Maintain and operate one TDMA DSM-MTX (Nortel) cellular switch, Two GSM DMS-MTX (Nortel) Cellular switches, One R4 UMTS switch, One ATCA Nortel Switch, Two 8600 routers, Two Stan alone pair HLR (Nortel), One Lucent voice mail, Two Ericsson RNC Ver.P6 , One Dacs 5500, One Dacs 532L, One ATM DACS 8860, Two Nortel Agregation Nodes and 7 Media Gateways, Five SDM’s, Two OMC-r servers (Dual), Five workstation, Two STP’s, Three Datums (Clocking equipment) and others. Daily duties include process an image backups of all the systems mention above. Analyze daily traffic report for future recommendations to improve call performance and diminish the call blocking. Also analyze all BSS’s, BSC’s, BTSM, TCU’s, RNC’s, RBS’s performance to prevent a hardware failure. Other task performs on daily and weekly base are preventive maintenance to all peripheral equipment of the cellular switch and other type of communications system such as Ds-0, Ds-1, Ds-3 and Mux’s. Monitored all kind of alarms produces by the network to prevent any kind of outage and dispatch the corresponding personnel to attend the situation. Also data fill new cell sites or new radio addition. Run and build UNIX script to verify the performance of the network. Test and bring in to service all new trunks at the switches. Provide guidance to less experience engineers. Initiated and participate on conference calls regarding outage, new implementation and others. Create Backup’s procedure for all the equipment mentions as follow servers, workstation, DMS switches, Dacs 5500, Dacs 532L, SIG, PCUSN, SDM and others. Coordinated and make the on-call schedule with the Switch engineer team. Provision new core network elements. Resolve problem promptly and share resolution to fix issue faster. Create NARMOP’sSupervise and assist contractor’s working on the switch areas. Supervise and assist less experience engineers on the switch areas. Run daily health check report for all the system mention above. Show less

  • SR SPECIALIST-EQUIPMENT DESIGN++

    Jan 2010 - Oct 2021

  • Sr. AF/Tech Supp Engineer (Switch)

    Aug 2007 - Feb 2010
• 

  Liberty of Puerto Rico

  Nov 2021 - Feb 2025

  SR SPECIALIST-EQUIPMENT DESIGN++

  A highly accomplished equipment and facilities engineering expert with extensive experience in planning, design, installation, and maintenance. Proven ability to manage capital and expense budgets, effectively liaise with vendors, and support new process development. Deep understanding of HVAC systems, power requirements, storage capacity planning, and network/telecommunications infrastructure. Adept at driving projects to successful completion, providing technical training, and fostering collaborative relationships. Possesses strong communication and training skills, with the ability to convey complex technical information clearly and concisely. Proficient in network/telecommunications infrastructure planning and implementation, including the configuration and installation of related devices. Experienced in project management, resource allocation, and problem-solving, demonstrating a proactive approach and the ability to anticipate challenges. A collaborative team player who values diverse perspectives and builds positive working relationships. Skilled in using various software applications, including Ariba, S4, TBS, and ADP. Show less