Roman Pitrus

Roman Pitrus

Head of Support

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location of Roman PitrusLondon Area, United Kingdom

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  • Timeline

  • About me

    Infrastructure Team Manager at Smartdesc

  • Education

    • High School of Electronics, Poland

      1997 - 2001
      A Level High School Computing and mathematics

      Study computer science, mainly low level programming. High level of mathematics.

    • London Metropolitan University

      2006 - 2009
      Bachelor’s Degree Computer Systems Networking and Telecommunications First class
    • Wyższa Szkoła Biznesu - National Louis University w Nowym Sączu

      2000 - 2003
      Bachelor’s Degree Computer Programming
  • Experience

    • WW Computer Systems Ltd

      Apr 2010 - Sept 2013
      Head of Support

      Managing busy IT helpdesk, providing support and training.

    • Reliable Networks UK

      Sept 2013 - Sept 2016
      Senior Technology Advisor

      Currently, as a Senior Technology Adviser, I work on 3rd line escalated IT issues. My responsibilities also include managing and implementing varies IT projects, with help of small team of junior IT engineers. IT projects mainly include designing and maintaining IT infrastructure of servers and networking equipment while also planning network upgrades and the implementations of new technologies to meet business client’s needs.

    • Smartdesc - charity IT specialists

      Sept 2016 - now
      • Infrastructure Team Manager

        Jan 2022 - now
      • Technical Consultant

        Sept 2016 - Jul 2024
  • Licenses & Certifications

    • CCNA

      Cisco
      May 2007
    • Microsoft MCSE

      Microsoft
      Jan 2016
  • Volunteer Experience

    • yes

      Issued by Fundacja Wielka Orkiestra Świątecznej Pomocy on Jan 1999
      Fundacja Wielka Orkiestra Świątecznej PomocyAssociated with Roman Pitrus