
Vrinda Agrawal, SAFe®, CSM®
Software Testing and Implementation executive

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About me
Project Manager| stakeholder Engagement| strategic Leadership| Public Relations | Risk Management | Resource Management
Education

R.S.Bidkar college, Hinganghat
2008 - 2011Bachelor's Degree Computer Science
Seneca Polytechnic
2021 - 2022Graduate Certificate Project Management
Nagpur University
2011 - 2014Master of Computer Applications (MCA)Activities and Societies: Core committee member of the planning forum in the year of 2012-2013. Finalist of code debugging during intra college events in the year of 2011-2012. Most promising speaker during intra college debate in the year of 2010-2011
Experience

Thymus Solutions Ltd.
Jan 2013 - Jan 2014Software Testing and Implementation executiveDescription: This piece of work is developed for health care industry, helps them to address the administrative, clinical and financial need of the hospital.Task Performed: -Functional Testing as per client standard adhering the testing life cycle.-Making test strategy, test specifications, test data, and defect tracking.-Be a part of Implementation Strategy Team.-Set the projects milestones and delivery boundaries.

Accelya Group
Jan 2014 - Jul 2014Web Developer TraineeDescription: Application developed is a bug tracking tools used within the company. It helps employee to log entries for any issue encountered in application. This also helps to track the issue in the different state in order to maintain history of all.Task Performed: -JavaScript, HTML/HTML5, CSS (familiarity with CSS pre-processing frameworks).-Worked on Node JS (Experience building server apps with Node.js).-Built a web application using a JavaScript MVC framework.-Gained knowledge of ajax, json and jquery while working on website development and maintenance project. Show less

Mali Desarc Pvt Ltd
Aug 2014 - Feb 2017Technical Support Engineer- Resolved a diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.- Escalation Point for any non-adherence & ticket quality management for the contract.- Work closely with technical teams to design and develop solutions to meet client requirements for functionality, scale and performance- Manage and maintain information flow among all stakeholders and respond to technical support needs.- Documented function-specific administrative practices and procedures with amendments when necessary.- Maintain up-to-date records of functional and organizational information for multiple projects to ensure accuracy and completeness.- Review internal reimbursement, purchase orders, and financial documents to make sure of their correctness and accuracy. Show less

Ketto
Mar 2017 - Jan 2019Monitoring Assistant- Generated leads through Market Research and established partnerships and initial work-up with various brands for lead generation- Built and executed a strong marketing plan to drive awareness, adoption, and continuation of campaigns with Ketto- Managed fundraising campaigns and devised marketing strategies to maximize their reach- Developed and maintained a database of potential clients and partners. Led cross-functional collaboration with internal team to triage and prioritize client’s requirements- Reviewed and followed up collaboration policies with multiple hospitals and Medical Social Worker (MSW)- Analyzed applicants’ documents related to crowd-funding applications and assessed their eligibility with the help of MSW and the Doctors. Show less

Invideo
Feb 2019 - Mar 2021Project Manager- SPOC for all B2B partner and vendor ecosystem and internal inquiries- Led cross-functional collaboration to support client’s requirements - Successfully managed existing client accounts and onboarded new clients through conceptualization, planning, and implementation of marketplace strategies- Performance analysis of the marketplace for monitoring efficiency and maintaining profitability- Secured high-value accounts through consultative selling, up-sell and cross-sell opportunities- Delivered impactful presentations to prospects and ensured USP and value proposition were communicated- Client Engagement to ensure there are no differences in commercials and billing. Show less

The Calorie Tailor
May 2020 - nowFounder and Recipe Curator
City of Brampton
Jan 2022 - Sept 2022PROJECT CO-ORDINATOR- Derive conceptual designs from business objectives to deliver applications per specifications.- Collaborate with stakeholders to ensure project deadlines are adhered to and highlight and mitigate any foreseen risks.- Identified avenues for quality & process improvements to drive organizational efficiency.Identify, resolve & troubleshoot queries for internal and external stakeholders- Collaborated over Sharepoint to document processes necessary for the implementation of projects. Show less

Seneca Hackathon
Jan 2022 - May 2022Partner Experience Officer
Computek College
Oct 2022 - nowProject Coordinator
369 Global
Oct 2022 - nowProject Coordinator
Licenses & Certifications
- View certificate

Certified SAFe® 6 Scrum Master
Scaled Agile, Inc.Oct 2023 - View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceSept 2023
Languages
- enEnglish
- hiHindi
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