
Charles Thomas
Professional Musician

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About me
Digital Product Owner 🌐 Digital Marketing Professional 💻 Nominee for young Australian of the Year 🚀
Education

RMIT University
2018 - 2020Graduate Certificate in Business Administration Business Administration and Management Distinction (GPA 3.5)
Southbank Institute of TAFE
2010 - 2011Diploma Graphic Design DistinctionScholarship Awarded

Griffith University
2013 - 2015Bachelor of Business Marketing DistinctionActivities and Societies: Griffith Events Management & Marketing Society (G.E.M.M.S)

James Cook University
2009 - 2009Diploma Creative Arts Distinction
SAE Institute Australia
2008 - 2008Certificate IV Music Industry
Experience

The Medics
Jan 2007 - Jan 2013Professional MusicianThe Medics are an Australian rock band formed in Cairns, Queensland in 2007. They released their debut ep in 2008 and followed it up with a second in 2010. The band were featured in the Foxtel documentary Who We Are broadcast during NAIDOC Week. The band released their debut album, Foundations, on May 18, 2012. The album was a featured album on Triple J and reached #29 on the Australian ARIA Albums Chart on May 28, 2012.- Signed to Warner Music, Australia- Big Day out 2011 / 2012- Splendor in the Grass 2012- Brazil headline tour 2013 Show less

Dine Agency
Jan 2014 - Nov 2016Digital Content DeveloperDine Agency (formally dine Brisbane) is a culinary creative agency, bringing food to life through visual storytelling. For over a couple of years my newly-wed wife and I worked with Dine Agency to capture and create those 'ah' memorable food moments before broadcasting food masterpieces to the world (well Brisbane to say the least).

Breadcrumb Digital
May 2014 - Apr 2015Digital Marketing AssistantBreadcrumb Digital is a B2B Marketing agency based in Fortitude Valley, Brisbane. • Assist in research, acquisition, implementation and maintenance of client profiles and automated marketing software. • Assist with photography and web design• Assist with Google Adwords maintenance • Assist with general marketing support and administration when required

Ronin Marketing
May 2015 - Apr 2016Digital Marketing AssistantRonin Marketing is a Digital Marketing and Advertising agency based in New Farm, Brisbane. • Create inbound blog content for clients• Assist in research, acquisition, implementation and maintenance of social media and automated marketing software• Assist with photography, graphic and web design• Assist with Google Adwords maintenance including full update• Assist with general marketing support and administration when required

Digital Bunker
Apr 2016 - Nov 2016Digital Marketing ExecutiveDigital Bunker is a Melbourne-based digital innovation agency specialising in large-scale marketing, creative, web design and app development.• Design, implement and optimise creative content across cross-channel digital marketing campaigns including, but not limited to: website landing pages, display creative, blogs, online video, etc. • In-house photographer, videographer and graphic designer to create interesting, remarkable, on-brand content for the website, blogs, promotional items and social content. • Work with a team to deliver end-to-end coordination and management of paid lead generation programs, including planning, promotion, execution, optimisation, and reporting.• Work collaboratively to identify key problem areas in our digital journeys and translate market insights into creative tests to continuously optimise content, campaign effectiveness and consumer engagement. • Optimise, innovate and experiment to improve key performance indicators using AB testing.• Support integrated campaigns with landing pages, SEO, SEM, programmatic advertising and reporting.• Grow new leads by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers). Build and maintain an effective web presence targeting defined audience segments.• Optimise the lead-to-customer conversion rate and increase funnel marketing efficiencies. Show less

Yarra Ranges Tourism
Nov 2016 - Nov 2018Marketing and Digital Content CoordinatorYarra Ranges Tourism is the regional tourism marketing organisation for Visit Yarra Valley and Visit Dandenong Ranges. The award-winning agency works in conjunction with Tourism Australia, Visit Victoria and Industry Partners, to generate visitation to one of Australia’s premier tourist destinations that boasts a wealth of wine, food, arts and heritage, wildlife and nature experiences.• Grow new leads by converting site traffic of over 5,000,000 through calls-to-action, landing pages, and lead generation content (including offers). Build and maintain an effective web presence targeting defined audience segments. • Optimise the lead-to-customer conversion rate and increase funnel marketing efficiencies.• Support integrated campaigns with landing pages, SEO, SEM, programmatic advertising and reporting all within $300k budget and project timeline.• Work with a team to deliver end-to-end coordination and management of paid lead generation programs, including planning, promotion, execution, optimisation, and reporting.• Manage digital projects from conception through to launch and optimisation.• Develop marketing, financial and administrative reports for industry and government• Design, implement and optimise creative content across cross-channel digital marketing campaigns including, but not limited to: website landing pages, display creative, blogs, online video, content, banner advertising etc. Advanced skill set in Adobe creative suite (Illustrator, Indesign, Photoshop). • Work collaboratively with external agencies including government to identify key problem areas in digital journeys and translate market insights into creative tests to continuously optimise content, campaign effectiveness and consumer engagement.• Maintain oversight and manage the campaign ideation to execution process by ensuring all stakeholders are aligned and tracking to schedule• Follow established tones, including brand standards, and execute them across multiple platforms Show less

Wine Yarra Valley
Nov 2017 - Nov 2018Marketing Committee / BoardMarketing Sub-Committee of Wine Yarra Valley, Australia. Wine Yarra Valley provides an in-depth understanding of the world renowned Australian wine region, situated just one hour drive from Melbourne. The committee is focused on promoting Australia's premier wine region of the Yarra Valley and harvesting market opportunities through digital platforms and events.

Fed Square Pty Ltd
Nov 2018 - Aug 2021Digital Marketing SpecialistHome to major cultural attractions, world-class events, tourism experiences and an exceptional array of restaurants, bars and speciality stores, this modern piazza has become the heart and soul of Melbourne.Key Achievements:• Exploded subscriber database by +1,300 YoY• Implemented and built chatbot• Project-managed and led large-scale multi-language website. My current responsibilities:• Programmatic advertising lead.• Drive acquisition strategies for social and digital (both owned, paid and earned) for Fed Square audiences including social media, website, search and CRM.• Develop and execute affiliate marketing campaigns with tourism, stakeholders and industry partners• Manage content developers including graphic designers, photographers and videographers to create engaging content for ongoing campaigns and social. • Optimise the lead-to-customer conversion rate and increase funnel marketing efficiencies.• Manage digital projects from conception through to launch and optimisation. Including the redesign of the FSPL website and intranet. • Work with team to design, implement and optimise creative content across cross-channel digital marketing campaigns including, but not limited to: website landing pages, display creative, blogs, online video, content, banner advertising etc. • Follow established tones, including brand standards, and execute them across multiple platforms.• Grow new leads by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers). Build and maintain an effective web presence targeting defined audience segments.• Craft data-driven insights to inform and optimise digital and social strategies initiatives across multidisciplinary areas in Search, Local, Paid, Affiliate/Influencer, Social, Programmatic and EDM tactics in line with business objectives.• Support digital programming representative to further integrate the digital façade into engaging public activities. Show less

Brisbane Economic Development Agency
Aug 2021 - Oct 2022Digital Marketing ManagerAs the city’s economic development board, Brisbane Economic Development Agency (formerly Brisbane Marketing) plays a vital role in growing Brisbane’s economy, driving demand for Brisbane, and creating growth and trade opportunities for local Brisbane businesses.

Suncorp Group
Oct 2022 - nowDigital Product Manager
Licenses & Certifications
- View certificate

Adobe Analytics Developer
AdobeFeb 2023 - View certificate

Design Thinking for Business (Human-centred approach)
RMIT UniversityDec 2018 - View certificate

Glassbox Jukebox Analysis - APAC
GlassboxNov 2022
Honors & Awards
- Awarded to Charles ThomasAustralia Day Ambassador Australian Government Jan 2014 Selected by the Queensland Premiere to be an Australia Day Ambassador. This title involves delivering Australia Day speeches and taking part in community events - Demonstrating a high level of community social connection, public speaking and leadership.
- Awarded to Charles ThomasAustralian Honour Roll Australian Government Feb 2013 I have a strong interest towards social responsibility and have always served the community in some way or another. 2012 & 2013 was a big year where I decided to pack a back pack and ride from Townsville to Cairns in an effort to raise awareness of bullying. As a result I have gained national recognition and have been blessed with a position on the Australian Honour Roll. www.australianoftheyear.org.au/honour-roll/?view=fullView&recipientID=962
- Awarded to Charles ThomasAustralian of the Year (State finalist) Australian Government Feb 2013 Titled, and made a finalist for the Australian of the Year (Queensland). This was from my efforts towards engaging the younger community under the campaign 'To The North' - a 400km charity cycle from Townsville to Cairns in an attempt to bring high-school bullying to an end.
- Awarded to Charles ThomasBest New Talent Rollingstone Magazine Australia Jan 2013
- Awarded to Charles ThomasHouse Captain Cairns State High School Jan 2007
- Awarded to Charles ThomasLeadership Representative Team Cairns State High School Jan 2007
Volunteer Experience
Young Australian of the Year (Nominated)
Issued by National Australia Day Council on Jan 2013
Associated with Charles ThomasService Pastor (Melbourne City)
Issued by Hillsong Church on Feb 2019
Associated with Charles ThomasCommunity Sport & Recreation Program Coordinator
Issued by Return Serve on Jul 2015
Associated with Charles Thomas
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