
Prakash Patel
Ex.custmour support

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About me
NodeJS | JavaScript | CSS | HTML | IT support | IT Customer support | IT infrastructure | System Administrator | Asset Management | IT Documentation | Team Work | Information Technology
Education

Mangalam School of Management & Technology
2006 - 2009Bachelor of computer Application Computer/Information Technology Administration and Management
Experience

PCS Ltd
Jul 2008 - Jun 2011Ex.custmour support• Maintained 450+ Windows computer, including configuration and monitoring.• Managed Install new software releases, evaluate and install patches and resolve software related problems.• Managed Network devices, Wi-Fi device and Firewall. • Maintained inventory of all computers, servers and Software.• Management of User IDs and Groups Accounts and allocation of rights on Email Access.

3i infotech Ltd
Jul 2011 - Nov 2014Customer support Engineer• Maintained 450+ Windows computer, including configuration and monitoring.• Managed Install new software releases, evaluate and install patches and resolve software related problems.• Managed Network devices, Wi-Fi device and Firewall. • Maintained inventory of all computers, servers and Software.• Management of User IDs and Groups Accounts and allocation of rights on Email Access.

Mitushi healthcare pvt ltd
Mar 2015 - Apr 2016System Administrator• Maintained 50+ Windows computer, including configuration and monitoring.• Managed Install new software releases, and resolve software related problems.• Managed Network devices, Wi-Fi device and Firewall. • Managed Server, Data Backup and file sharing.• Maintained inventory of all computers, servers and Software.

Solution Enterprises
May 2016 - Sept 2021System Administrator• Managed upgrade of 40+ machines from XP to Windows 7. • Managed Install new software releases and install patches and resolve software related problems.• Maintained 40+ Windows computer, including configuration and monitoring.• Managed Printer, Network devices and Wi-Fi device. • Managed Server, including Domain, Active Directory, Database, Data Backup and file sharing.• Maintained inventory of all computers, servers and Software.• Management of User IDs and Groups Accounts and allocation of rights on Email Access. Show less

Hester Biosciences Limited
Sept 2021 - Jan 2023Information Technology Executive• Handled daily operations and IT projects for 350+ users.• Work on moderately complex assignments, using judgment to resolve problems and make routine recommendations• Performs day-to-day maintenance and installation of server, network equipment, virtual machines, printers, backups and storage• Supporting users in the use of computer equipment by providing necessary training and advice• Performs administration activities such as setting user accounts, roles, access, and privileges• Perform operating system software updates, upgrades and patches• Technical support to another companies like Tanzania (Africa) Plant, Nepal Plant, Blueray Aviation etc. Show less

Virtual Height IT Services Pvt. Ltd. - Great Place to Work-Certified
Mar 2023 - nowJr.Node js Developer
Oct 2023 - nowNodeJs Developer
Mar 2023 - Sept 2023
Licenses & Certifications
- View certificate

HTML Essential Training
LinkedInApr 2021 - View certificate

Diploma in Secure MEAN Stack Developer
AlisonJan 2023 - View certificate

HTTP/2: Developing for Performance
LinkedInMay 2021
Languages
- enEnglish
- guGujarati
- hiHindi
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