Juan S. Bustos Caro

Experience

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  Pontificia Universidad Católica de Chile

  Mar 2016 - Jun 2017

  Teaching Assistant

  Course Social Research Methods II –Taught by Professor Daniella Leal.- Supervised and coordinated the fieldwork of an in-person survey (n=386) with a team of forty-six interviewers/students in the field.- Mentored and graded seven Quantitative Research group projects during the semester.Course Data Analysis II– Taught by Professor Pamela Ayala.- Held weekly IBM SPSS (statistical software) teaching sessions during the semester.- Mentored and graded sixteen Quantitative Research group project during the semester.Course Data Analysis I – Taught by Professor Daniella Leal.- Held weekly IBM SPSS (statistical software) teaching sessions during the semester.- Mentored and graded twelve Quantitative Research group project during the semester. Show less

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  Universidad de Chile

  May 2016 - Jan 2018

  Research Assistant - Grant Fondecyt #11150840 - Professor Guillermo E. Sanhueza

  - Coordinated the data collection operation of in-person surveys in Chile’s largest prison.- Surveyed around a hundred individuals that were currently and formerly incarcerated.- Cleaned and analyzed large data sets for Professor Guillermo E. Sanhueza’s Fondecyt grant.

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  Pontificia Universidad Católica de Chile

  Jan 2018 - Mar 2020

  Researcher - Center of Justice and Society Studies

  - Led and supported program evaluation research projects centered in the areas of Child Welfare and Protection Programs as well as Migration Resettlement of Children in Chile. Projects that involved the use of child and family social services and community indicators.- Balanced travel responsibilities in remote locations with office-based responsibilities.- Provided oversight into the hiring and training process of new staff.- Managed billing, tracked funds, and ensured all contract requirements were fulfilled.- Led large scale data collection operations and analyzed data using quantitative and qualitative methodologies (paired sampling surveys, online instruments, focus groups, and in-depth interviews).- Drafted reports and presentations for a variety of audiences including funders, practitioners and detainees with graphical displays of data. Show less

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  Florence Immigrant and Refugee Rights Project

  Apr 2020 - now

  - Serving as a thought partner to members of the organization’s Leadership Team for strategic planning and building organizational capacity.- Responsible for overseeing routine data collection and analysis that facilitates data driven decision-making (using qualitative and quantitative methodologies).- Communicating key insights and synthesizing information using various visual representations such as tables and graphs for internal and external reporting purposes. - Supervising a talented team of Legal Administrative Assistants, and Intake Specialists.- Supporting the hiring and onboarding process of managerial and staff level positions.- Responsible for the strategy development and oversight of the delivery of legal educational services provided to unaccompanied immigrant children from Latin America, Africa, Asia, and the Middle East.- Supporting staff’s technology and data literacy by developing accessible user data collection systems that effectively communicate impact. Show less - Supervised an effective and diverse team of Administrative Assistants, by providing a collaborative, optimistic, and a client-centered work environment.- Oversaw organization-wide systems to manage mail, organizational databases, inbound phone calls, and the reception of clients, partners, and funders.- Supported the Operations team with end-to-end project management focusing on the implementation of creative solutions to ways of working. - Collaborated with other teams to ensure all their needs were met by the Operations team.- Addressed feedback, complaints, and requests from staff, clients, donors, and the public. Show less - Held weekly trauma-informed legal orientation services to unaccompanied immigrant children who came to the United States from more than forty countries across multiple continents.- Provided direct assistance to attorneys by managing clients with sensitivity across barriers such as language, culture, and distance.- Supported the development of data collection systems aimed at helping address programmatic needs and facilitate organizational change, while protecting the confidentiality of highly sensitive and protected information. Show less

  • Managing Legal Assistant

    Aug 2021 - now

  • Interim Operations Manager

    May 2024 - Oct 2024

  • Legal Assistant

    Apr 2020 - Aug 2021