Bill Misbach

Bill Misbach

Senior Operational Auditor

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location of Bill MisbachRoswell, Georgia, United States

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  • Timeline

  • About me

    Parts Engineering Project Specialist at GE Power

  • Education

    • University of North Georgia

      -
      Bachelor of Business Administration (BBA) Management, Accounting

      Activities and Societies: ASPA, Intramural sports

  • Experience

    • First Data Corporation

      Sept 1996 - Sept 2001
      Senior Operational Auditor

      Conducted client specific audits on 3rd party vendors (collection agencies). Developed audit programs and standards for performing operational and compliance audits. Ensured vendors were complying with all applicable federal laws and meeting client expectations. Worked closely with Vice President to develop content and goals for third party agencies and attorney firms. • Recommended changes and enhancements to ensure contractual compliance, client satisfaction and collection laws were followed. • Identified gaps in assigned accounts by performing account reconciliation from agency to client including sample testing of billable costs. Show less

    • GE Power

      Jun 2001 - now

      Managed and developed test criteria for Part Technical Operations new system upgrades prior to implementation. Supervised escaping defect resolution process for Parts Engineering utilizing Six Sigma tools, best practices and corrective action plans to identify opportunities for improvements. Created specialized ad-hoc reports for Parts Engineering incorporating key factors to provide detail evaluations and recommendations. Developed cross-functional Parts Engineering handbook for new hires. Key contributor in creating and maintaining new positional training program for Parts Fulfillment front line positions in basic competencies required for their role. Show less

      • Parts Engineering Quality Project Management Specialist

        Nov 2010 - now
      • Lead Parts Engineer - New Units

        Jul 2007 - Nov 2010
      • Customer Fulfillment Leader

        Jun 2001 - Jul 2007
  • Licenses & Certifications

    • Six Sigma Green Belt

      GE Power & Water
      Dec 2004
    • Internal Bank Auditor

      State Of Georgia
      May 1983
    • IATC

      GE Power
      Aug 2012
  • Volunteer Experience

    • Projects Leader

      Issued by GE Volunteers - Atlanta Council on Jan 2007
      GE Volunteers - Atlanta CouncilAssociated with Bill Misbach