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Ugochi C. Obasi

Ugochi C. Obasi

IT Support Intern

Followers of Ugochi C. Obasi465 followers
location of Ugochi C. ObasiNigeria

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  • Timeline

  • About me

    Product Manager at Dafe Software

  • Education

    • Federal University of Technology Owerri Nigeria

      -
      Bachelor of Technology (B.Tech.) Information Management Technology Second class (Honors)

      • Database management• Systems development life-cycle• IT systems management• Programming• Data analysis• StatisticsDegree project:The Impact of Broadband and Telecommunication in Nigeria

  • Experience

    • Rockson Engineering

      Jun 2011 - Nov 2011
      IT Support Intern

      • Provide technical support and ensure the whole company runs smoothly• Monitor and maintain the company's computer systems• Install, configure, and diagnose hardware and software faults• Solve technical and application problems

    • Pamdrive, Nigeria #1 E-Hailing & On-demand Company

      May 2016 - Nov 2017
      Tech Customer Service Representative

      • Provide help and answers to customers' technical issues through the identification of the problem • Guide users and support them in becoming more productive• Support in the development of programs to train the customer on how to use the products properly• Concession of the customers' troubles by recommending procedures• Evaluation of the systems' problems to recommend enhancements

    • Secondary school

      Sept 2018 - Jan 2020
      Information Technology Instructor

      • Plan lessons and activities that facilitate students' acquisition of basic and advanced computer skills.• Invigilate and grade projects, quizzes, and examinations.• Track and communicate students' advancement throughout the course.• Stay abreast of the latest IT trends.• Perform regular hardware and software updates on classroom IT devices.

    • MonuGold626

      Jan 2020 - Nov 2020
      Tech Sales Officer

      • Build and maintain relationships with business and corporate clients for DAPS (Deposit and Payment System) – a software as a service (SaaS) tool• Update clients' knowledge about the newest trends in tech solutions• Analyse customer behaviour to define client needs• Design and put together technology packages• Create digital/online/social media awareness for products

    • Africa Agility Foundation

      Aug 2021 - Oct 2021
      Data Analyst Trainee

      • Scrum mastery• Data Science and Analysis• I participated in a Data Analysis project (Hackathon) using Python aimed at understanding the waste data from various community districts

    • Octave Incorporations

      Jan 2022 - May 2022
      Junior Product Manager(Remote)

      • Understand and represent user needs• Monitor the market and develop competitive analyses• Define a vision for a product• Align stakeholders around the vision for the product• Prioritize product features and capabilities• Create a shared brain across larger teams to empower independent decision-making

    • SheCodes Africa

      Jun 2022 - May 2023
      Associate Product Manager(Remote)

      • Plan and execute a product's lifecycle• Curate and prioritize the requirements of products and customers• Work cross-functionally with the sales, marketing, and engineering teams to ensure product success

    • Dafe Software

      Nov 2023 - now
      Product Manager

  • Licenses & Certifications

    • HSE 1&2

      Project Management Development Center(PMDC)

    • Cryptocurrency and Blockchain

      Binance

    • Become a Customer Service Specialist

      LinkedIn
      Nov 2020
      View certificate certificate

    • Certified Scrum Master

      BeardedEagle

    • Product Management

      Octave Incorporations

    • Excel for Data Analysis

      TechaVilly LLC

    • Soft skills

      Jobberman Nigeria

    • Certificate of Language(English)

      Emmersion
      Jul 2022

  • Honors & Awards

    • Awarded to Ugochi C. Obasi
      Certificate of Facilitation and Volunteering Mandela Washington Fellowship Aug 2017
    • Awarded to Ugochi C. Obasi
      Certificate of Excellence Chevron Sep 2006 Silver (2nd place), Chevron Inter-school Fine Art Competition

  • Volunteer Experience

    • Member

      Issued by DSN - Data Scientists Network/Data Science Nigeria on Jan 2021
      DSN - Data Scientists Network/Data Science NigeriaAssociated with Ugochi C. Obasi

    • Community Facilitator

      Issued by Leadership Initiative for Youth Empowerment(LIFE) on Aug 2017
      Leadership Initiative for Youth Empowerment(LIFE)Associated with Ugochi C. Obasi

    • Community Volunteer

      Issued by She Code Africa on Jun 2022
      She Code AfricaAssociated with Ugochi C. Obasi