SANDIP GHOSH

Experience

• 

  Sky Mobiles Pvt Ltd

  Jan 2011 - Jan 2011

  Head of Technical Services
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  Orion Edutech

  Jan 2012 - Jan 2012

  Technical Training Manager

  Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness. Reviewed and edited all training materials for accuracy and company policy compliance. Coordinated technical training and personal development classes for staff members. Managed new employee orientation training process. Developed surveys to identify training needs based on projected production processes and changes. Handled Projects as per Tender. Handled Training & Placement unit. Completed every projects within given budgets & Timelines. Handled Quality control of training. Tunjukkan kurang

• 

  ByondTech

  Jan 2013 - Jan 2014

  Area Service Manager
• 

  Bloom Mobile

  Jun 2014 - Jan 2016

  Area Service Manager

  Led logistics operations for the Service department, optimizing processes to ensure efficient product and service delivery. Conducted thorough audits of Distributor & Service Centre inventory, ensuring accurate stock levels and resolving any discrepancies. Strategically appointed new Service centers based on sales team requirements, enhancing service coverage and customer accessibility. Regularly visited retail outlets and distributors to provide motivation and support, strengthening partnerships and driving sales performance. Demonstrated strong organizational skills and attention to detail in maintaining TAT and managing logistics, contributing to overall operational excellence. Tunjukkan kurang

• 

  Jivi Mobiles

  Sept 2016 - Jan 2020

  Expertly identified prospects' needs and tailored responses, enhancing client satisfaction and driving sales growth. Effectively communicated progress of monthly and quarterly initiatives to internal and external sales teams, fostering collaboration and alignment. Successfully achieved service targets by establishing and nurturing new customer relationships, contributing to enhanced customer retention. Implemented strategic networking strategies to create and capitalize on new business opportunities, expanding market presence and revenue streams. Managed a high volume of monthly calls and maintained service level agreements, ensuring prompt resolution of customer queries and issues. Led logistics operations for the Service department, optimizing processes to ensure efficient product and service delivery. Conducted thorough audits of Distributor & Service Centre inventory, ensuring accurate stock levels and resolving any discrepancies. Strategically appointed new Service centers based on sales team requirements, enhancing service coverage and customer accessibility. Regularly visited retail outlets and distributors to provide motivation and support, strengthening partnerships and driving sales performance. Demonstrated strong organizational skills and attention to detail in maintaining TAT and managing logistics, contributing to overall operational excellence. Tunjukkan kurang

  • Service Manager

    Sept 2016 - Jan 2020

  • Area Service Manager

    Sept 2016 - Jun 2020
• 

  Kytes Mobile

  Jul 2020 - Jan 2022

  Regional Service & Logistic Manager

  Expertly identified prospects' needs and tailored responses, enhancing client satisfaction and driving sales growth. Effectively communicated progress of monthly and quarterly initiatives to internal and external sales teams, fostering collaboration and alignment. Successfully achieved service targets by establishing and nurturing new customer relationships, contributing to enhanced customer retention. Implemented strategic networking strategies to create and capitalize on new business opportunities, expanding market presence and revenue streams. Managed a high volume of monthly calls and maintained service level agreements, ensuring prompt resolution of customer queries and issues. Led logistics operations for the Service department, optimizing processes to ensure efficient product and service delivery. Conducted thorough audits of Distributor & Service Centre inventory, ensuring accurate stock levels and resolving any discrepancies. Strategically appointed new Service centers based on sales team requirements, enhancing service coverage and customer accessibility. Regularly visited retail outlets and distributors to provide motivation and support, strengthening partnerships and driving sales performance. Demonstrated strong organizational skills and attention to detail in maintaining TAT and managing logistics, contributing to overall operational excellence. Tunjukkan kurang

• 

  Kraze - Premium Mobile Accessories and Wearables

  Jan 2023 - now

  Area Sales Manager

  Successfully managed and directed sales operations for Kraze, a mobile accessories brand, across the entire West Bengal region. Supervised and led a team of 12 members, fostering a high-performance culture to achieve and surpass sales targets consistently. Developed and executed strategic sales plans, resulting in significant market penetration and increased brand visibility. Cultivated strong relationships with key stakeholders, retailers, and distributors, expanding the brand's presence and ensuring optimal product placement. Implemented innovative sales strategies and promotional campaigns,driving product demand and enhancing overall sales performance in the competitive mobile accessories market. Conducted regular market analysis and utilized insights to adapt sales approaches, leading to a notable increase in market share and revenue generation. Collaborated cross-functionally with marketing and product development teams to align sales initiatives with consumer trends, ensuring a robust product portfolio catering to market demands. Actively participated in trade shows, exhibitions, and industry events to promote brand awareness and establish valuable partnerships, contributing to sustained business growth for Kraze. Tunjukkan kurang