Marilyn Parker

Experience

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  Deloitte

  Sept 2003 - May 2009

  Graphic Designer

  Provided design and creative services for client service professionals across all functions. Projects included creation, formatting, and editing of proposals, presentations, marketing materials, training materials, e-mails, ads, and posters. Worked within national brand guidelines and specifications. Performed risk analysis and quality reviews. Participated on national committee for creating departmental newsletter. Managed projects within an online scheduling and work request system. Regularly communicated via phone and e-mail with clients. Show less

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  University of California, Riverside

  May 2009 - Aug 2014

  Assisted and supported the Program and Policy Manager, the Benefits Office, and the Wellness Program and Work/Life Balance Coordinators. Programs support included program promotions, including graphic design work, and marketing; research, development, and implementation of improvements; program tracking and evaluation; and financial reporting. Acted as coordinator for the Chancellor’s Recognition of Staff & Faculty Service Program. Benefits support included processing of manual benefits enrollments and changes, reporting, answering questions from the campus, event support, and communications — including drafting, editing, formatting, and distribution. Provided website support and maintenance for Benefits and Policy units. Show less

  • HR Communications Specialist

    Jun 2012 - Aug 2014

  • HR Program Administrative Assistant

    May 2009 - May 2012
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  University of California, Riverside

  Dec 2014 - now

  Sr. Learning Management System Administrator

  Remote administration of Learning Management System (based on SumTotal Learn Enterprise with Advanced Reporting) for staff, faculty, and students, with more than 50,000 learner profiles and 5,000 learning activities. Manage domain resources and configuration settings. Build custom security roles as needed. Collaborate with ITS, corporate LMS admin team, and vendors to investigate and resolve technical issues. Supported upgrade from Learn 2014.1 to SaaS version 2017.1 participating in configuration and user acceptance testing. Support ongoing upgrades now that we are in a SaaS environment. Test and upload web-based trainings. Build learning activity structures to support delivery of curriculum. Establish instructor-led courses for registration. Manage course rosters and attendance records for instructor-led courses. Manage training audiences for assignments. Produce attendance and compliance reports. Provide helpdesk for all types of end users - learners, managers, and instructors. Maintain customer-facing support websites. Show less