Thomas Matyas

Experience

• 

  Saker ShopRites, Inc.

  Jul 2013 - Aug 2018

  - Coordinated day-to-day front-end operations and supervised up to 30 cashiers per shift - Evaluated cashier’s job performance through metrics set by corporate such as items per minute and mystery shopper evaluations on a weekly basis and coached associates on how to improve their performance- Based off evaluations, provided recommendations for promotions to the Customer Service Manager- Provided Quality & Efficient Customer Service in a fast-paced environment- Resolved customer complaints and provided information regarding company policies Show less - Trained new associates and department transfers how to properly operate the cash register- Responsible for ensuring that each trainee was fluent in all company policy and procedures related to their job function, ensured associate was performing at an acceptable level by shadowing them during their first week- Assessed trainee’s performance throughout their first two months on the job, reported assessment to supervisor, evaluations consisted of items per minute, customer feedback, and associates overall knowledge-base - Served as a mentor for new associates by making myself available at work as resource for any questions, comments or concerns regarding their job, the company, or professional development Show less

  • Assistant Front End Manager

    Jul 2015 - Aug 2018

  • Cashier Trainer

    Jan 2015 - Jul 2015

  • Cashier

    Jul 2013 - Jan 2015
• 

  The College of New Jersey

  Aug 2018 - May 2019

  Intramural Sports Official

  -Communicated decisions in a clear and authoritative manner.-Thoroughly researched and understood the rules of a wide variety of sports. -Ensured games were being played correctly according to their rules.

• 

  GEICO

  Jun 2019 - Jul 2019

  Business Leadership Intern

  ● Collaborated with a team of interns on problem-solving projects involving multiple levels of auto claims● Analyzed large data sets and shadowed experienced claims adjusters to identify trends and potential solutions● Presented project findings and provided problem solving recommendations to management● Participated in weekly meetings/roundtables with corporate leaders regarding business operations, management,and professional development

• 

  The College of New Jersey

  Aug 2019 - Apr 2020

  Intramural Sports Supervisor

  ● Upheld risk management procedures including identifying hazardous situations and ensuring injured playersreceive proper medical assistance● Organized and facilitated intramural sport games at the college including setting up fields/courts● Oversaw 3-4 officials per shift and provided them with candid feedback and advice on their officiating

• 

  M&T Bank

  Aug 2020 - now

  • Develops & publishes a range of economic forecast scenarios that are utilized by the bank to conduct stress testing and to assess capital adequacy • Produces management reporting highlighting key aspects of macroeconomic scenarios and present to process stakeholders, including senior and executive management• Assists team in efforts to create more efficient processes and controls including in developing python code to automate inefficient and manual processes• Communicates and collaborates with external economic forecasting vendors to ensure macroeconomic forecasts are cohesive and consistent Show less ● Worked as a branch banker to understand the financial needs of retail and business clients. Through conversation and analysis of financial statements provided solutions to clients to help achieve financial goals● Supervised branch team in lieu of a branch manager. Participated in weekly branch management leadership calls and presented updates to the team● Planned and hosted onboarding sessions for incoming members of the management development program and served as a mentor during their initial months Show less ● Resolved exceptions while working as an analyst on a Paycheck Protection Program application processing team. Identified areas of processes or procedures that were deficient and proposed solutions to leadership● Led training sessions for new team members and advised colleagues who were facing challenges● Participated in career development training modules and delivered a project to program leadership at the end of the module. Module topics included: communication styles, data analysis in Tableau, precision leadership, customer centricity Show less

  • Financial Analyst

    Nov 2021 - now

  • Management Associate

    Jun 2021 - Nov 2021

  • Management Trainee

    Aug 2020 - Jun 2021