Khalid Alhamoudi, ITIL V4

Khalid Alhamoudi, ITIL V4

Trainee

Followers of Khalid Alhamoudi, ITIL V41000 followers
location of Khalid Alhamoudi, ITIL V4Al Khobar, Eastern, Saudi Arabia

Connect with Khalid Alhamoudi, ITIL V4 to Send Message

Connect

Connect with Khalid Alhamoudi, ITIL V4 to Send Message

Connect
  • Timeline

  • About me

    Operations Coordinator - Technical Support Specialist at Baker Hughes | Windows Servers & SQL | Network | Business Analyst | Tableau & Power BI | ITIL v4 & Security + Certified

  • Education

    • جامعة الإمام عبدالرحمن بن فيصل

      2014 - 2018
      Bachelor's degree Computer Information Systems (CIS)

      Completed a rigorous program focused on the fundamentals and advanced concepts of computer information systems. The curriculum encompassed a comprehensive range of subjects, including systems analysis and design, database management, software engineering, and network security, preparing me for a successful career in the IT sector. The program emphasized practical skills through hands-on projects and collaborations, enabling me to develop a strong foundation in both theoretical knowledge and… Show more Completed a rigorous program focused on the fundamentals and advanced concepts of computer information systems. The curriculum encompassed a comprehensive range of subjects, including systems analysis and design, database management, software engineering, and network security, preparing me for a successful career in the IT sector. The program emphasized practical skills through hands-on projects and collaborations, enabling me to develop a strong foundation in both theoretical knowledge and applied technical skills. This educational journey has equipped me with the expertise necessary to excel in dynamic and challenging technology environments, contributing to my ability to innovate and optimize operations within the realm of information technology and cybersecurity. Show less

  • Experience

    • Ministry of National Guard Health Affairs (MNGHA)

      Jul 2013 - Oct 2013
      Trainee

      • Developed and optimized Tableau dashboards, enhancing visualization of key performance indicators for strategic analysis.• Conducted technical troubleshooting, ensuring the reliability of health institution's technical infrastructure.• Monitored and maintained server performance, guaranteeing the stability and efficiency of data center operations.• Collaborated on IT projects, contributing to the development and implementation of innovative solutions.

    • Abdulla Fouad Group

      Dec 2018 - May 2019
      Computer Technician

      • Spearheaded workstation upgrades for the Saudi Aramco WRP, managing comprehensive setups including Windows installations, Office suite, and McAfee configurations, alongside data transfers to ensure a smooth transition and optimal workstation performance.• Executed data migration and system installations, ensuring seamless transition and system functionality.• Configured Outlook and managed OST files, optimizing email communication and data storage.• Streamlined workstation setup, ensuring efficient deployment of work devices for operational readiness.• Delivered technical support, addressing system issues to minimize downtime and maintain productivity. Show less

    • Baker Hughes

      Jun 2019 - now

      • Monitor databases, network, and Windows servers, ensuring optimal operation and immediate troubleshooting of any issues.• Manage , track and update software licenses, ensuring compliance and uninterrupted access to technical resources for operations.• Conduct SQL queries, supporting seamless data flow and environment synchronization.• Attend Saudi Aramco PEASD and DTD departments meetings to plan and discuss operation needs.• Support Saudi Aramco drilling engineers IOC, GOC and RTOC in quick and fast troubleshooting action.• Support WITSML and WITS0 real time data drilling for client and service company.• Access control and active directory structure design to ensure the data integrity and confidently.• Perform failover and failback activity to ensure WellLink website and mobile application availability.• Quick and professional operation email response and support end user calls.• Handling data migration and backup across all environments.• Contributed to achieve the highest score for Saudi Aramco data quality. Show less

      • Operation Coordinator - System Operation ( Technical Support )

        Dec 2021 - now
      • Technical Support Specialist

        Jun 2019 - Dec 2021
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer - Ithraa Knowledge Program

      Issued by aramco on Sept 2013
      aramcoAssociated with Khalid Alhamoudi, ITIL V4