Stefan-Valentin Popescu

Experience

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  Kaufland Romania & Moldova

  Jun 2015 - Aug 2015

  Commercial worker

  I worked as a commercial worker in a job experience program for high school students. I learned how to work in a team, how to handle goods at the store, how to talk to clients and about products display and distribution.

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  Ubisoft Romania

  Jun 2018 - Nov 2018

  Game Tester

  I worked in the gaming industry as a game tester at Ubisoft. I learned how to find and report issues, work with databeses and gained knowledge about games quality control.

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  Gateway VR

  Apr 2019 - Jan 2020

  Arcade attendant

  I worked for a virtual reality studio where I mainly focused on receiving, instructing and supervising customers, testing and taking care of the equipment. Other responsibilities: operating the cash register, providing information and explanations to customers, registering online/phone reservations.

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  RND SOFTWARE

  Sept 2020 - Jul 2021

  Technical Support Agent

  I worked in customer service as a technical support agent for the internet filtering software made by Gentech Solution. My job was to troubleshoot various issues with websites, apps and internet connections caused by the filter. I worked with customers through calls and email. I gained knowledge of URL'S, SSL's, VPN, Proxy and troubleshoot on iOS, Windows and Android systems.

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  Logiscool România

  Jul 2021 - Sept 2021

  Computer science trainer

  I worked as a trainer in computer science for kids between ages of 8 to 14 at Logiscool Romania. I taught them basic computer knowledge, logical thinking and basic programming concepts like variables, loops, conditions and logical operators. I taught them how to apply this knowledge by creating minigames, puzzles and using in game commands. I also used my gaming experience to teach them how to create a game and talked about game development and design.

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  Genpact

  Oct 2021 - Feb 2023

  Senior Process Associate

  I worked in customer service for Genpact. During this time I worked with various computer parts such as processors, NIC's, SSD's and systems such as Intel NUC's. My job was to diagnose and troubleshoot various system issues (driver issues, hardware compatibility issues, hardware failures, etc.) or assist with warranty support where needed. I gained technical knowledge and experience and offered support via email, chat, phone and remote sessions.

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  MindGeek

  Feb 2023 - Jan 2025

  Software QA Tester

  I worked in Software QA at Mindgeek. I was responsible for the quality control of web-based applications. My work consisted of finding and reporting bugs, verifying bug fixes till they reached production, handling releases of multiple bugs or features, testing new features and presenting them to PO's and integrators.

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  Gateway VR

  Jun 2025 - now

  Team Manager