Paulette Hines, CPC, M.S.

Experience

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  Raymond James

  Oct 2004 - Nov 2010

  - Selected for the Raymond James Diversity Mentor Program.- Developed a structured program for the USF Corporate Mentor Program.- Initiated the Job Family initiative within the RJ Product Centers.- Successfully facilitated numerous job analysis focus groups which created success profilesfor over 300 positions across the enterprise.- Successfully led the Smart Org work package; facilitated team meetings, and presentedSmart Org decisions to stakeholders for approval.- Assisted with the design and launch of a new Learning Management System for RaymondJames University. Show less

  • HR Relationship Manager

    Feb 2010 - Nov 2010

  • HR Generalist

    Oct 2004 - Feb 2010
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  Catalina Marketing

  Jan 2010 - Jun 2012

  HR Generalist

  - Updated the Corporate Onboarding program to provide more interactive components that enabled new hires to engage earlier in the employment process.- Successfully led the selection process to acquire executive coaches for the Leadership Team.- Facilitated the process to ensure that development plans were documented and implemented for all Top Talent Directors and above.- Developed and implemented the Leadership Rotational Program and the INROADS Program.- Developed and delivered the US Employee Opinion Survey, presented the results and implemented action plans that would enhance employee engagement. Show less

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  Time Warner, Inc

  Jun 2012 - Nov 2014

  Manager, Corp. Human Resources

  • Successfully coordinated the closure of the Time Warner Tampa office, including determining the closure phases, employee selections, and outplacement services.• Effectively guided the leadership team in the compensation planning process to ensure that high-potential talent was recognized, and appropriate promotion and salary increases were made.• Established succession planning and "Key Talent" employee retention initiatives.• Lead initiatives to cultivate an inclusive and engaging workplace culture.• Advocate for a positive employee experience and collaborate with Employee Relations to resolve concerns effectively.• Engaged cross-functional stakeholders to gather diverse perspectives, build consensus, and drive alignment on organizational initiatives.• Leverage HR analytics to inform decisions and evaluate the success of HR programs.• Establish expectations for functional objectives, work plans, and long-term goals.• Successfully managed the Corporate IT Internship Program; developed a selection process and trained managers in the engagement of interns.• Selected to participate in Time Warner corporate's Elements of Management Program. Show less

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  CoAdvantage

  Mar 2015 - Jan 2017

  Sr. HR Manager

  • Developed the first enterprise-wide market-based compensation program and the first enterprise-wide Policy and Procedure manual.• Developed the first enterprise-wide market-based compensation program.• Provided insights on workforce trends to shape and enhance business strategy and performance.• Created key HR metrics in attrition and succession planning.• Facilitated the first employee focus group to identify the reasons for employee turnover and implemented recommendations that have led to an 8% reduction in turnover.• Implemented strategies to guide and support organizational transformations effectively.• Partnered with leaders to identify and address critical talent gaps.• Facilitated performance management practices to enhance employee growth and organizational success.• Created vital HR metrics in attrition and succession planning.• Monitored and measured the success of OD&E interventions, continuously refining approaches to maximize impact.• Developed training for the enterprise, including Onboarding, technical and interpersonal skills, and leadership development.• Aligned benefits programs with both employee needs and business goals.• Managed a team of HR professionals to promote a unified, values-based culture.• Built a team of 3 to 10 HR professionals to promote a unified, values-based culture. Show less

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  Charter Communications

  Mar 2017 - Oct 2021

  Manager, Human Resources

  • Facilitated talent planning for Strategic Sales Directors and above and assisted leadership with creating individual development plans for a bench of competent leaders.• Proactively measured the employee experience of our new hires during their first year of employment to quickly address areas of concern; this enabled us to lower our attrition rate.• Collaborated with leadership to align leadership development programs with career advancement opportunities, ensuring a pipeline of future-ready talent.• Designed and executed comprehensive change management strategies to drive the successful adoption of organizational design and effectiveness transformations.• Provided a consultative approach to support my client group to ensure the integrity of performance management, employee development, employee relations, and Talent Acquisitions.• Partnered with my client group to understand the business challenges and organizational change and ensure effective and timely HR support.• Ensured adherence to labor laws while maintaining the company’s values and culture.• Assisted in investigating and resolving complex matters related to employee relations.• Partnered with executive leaders and their teams to align HR strategies with business objectives.• Successfully facilitated the New Leader Assimilation program for new Directors and above within Strategic/National Sales. Show less

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  Paulette Hines Coaching, LLC

  Oct 2021 - now

  CEO and Founder

  • Facilitated Transformative Coaching Experiences: Engaged clients in a dynamic, thought-provoking process to help them realize their full personal and professional potential, driving impactful behavioral changes and achieving growth-oriented goals.• Designed Strategic Learning & Development Portfolios: Led the development and implementation of comprehensive L&D strategies, including conducting needs analyses aligned with business priorities, formulating talent strategies, and designing tailored leadership and soft skills programs across career stages.• Developed HR Enablement and Learning Programs: Collaborated with stakeholders to design and execute HR-focused learning initiatives, such as extended onboarding programs, foundational learning pathways, and advanced development tracks tailored to diverse employee needs and growth opportunities.• Delivered Executive Coaching for Leadership Growth: Provided one-on-one executive coaching to enhance leadership competencies, improve decision-making, and drive organizational success through strategic insights and personal development.• Optimized Organizational Effectiveness: Conducted in-depth organizational health assessments, including business culture, communication flow, and operational structures, offering actionable recommendations to improve alignment, efficiency, and workplace harmony.• Promoted a Culture of Continuous Development: Worked closely with leaders and teams to create frameworks for sustainable development, fostering an environment that values learning, innovation, and collaborative growth. Show less

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  Citi

  Jul 2022 - now

  VP, Global Human Resources Business Partner

  • Deliver global HR services and build capabilities to drive organizational performance through individuals and leaders, identify issues, and provide solutions.• Decrease financial impact on the business by fostering a robust risk and control culture.• Collaborate closely with executive leaders and their teams to align HR strategies with business objectives.• Provide insights on workforce trends to shape and enhance business strategy and performance.• Ensure HR initiatives are integrated with the business unit and overall company goals.• Assess risk when making decisions, demonstrating consideration for the firm's reputation and safeguarding Citi, its clients, and assets by driving compliance with applicable laws, rules, and regulations. • Drive talent management processes, including succession planning, leadership development, and career progression.• Assess organizational needs and implement programs to improve efficiency and drive meaningful change.• Support restructuring and organizational effectiveness to achieve strategic objectives.• Advocate for a positive employee experience and collaborate with Employee Relations to resolve concerns effectively.• Develop scalable and adaptable organizational frameworks to support business growth and agility in dynamic market environments.• Play a key role in leading and executing change initiatives with a practical, hands-on approach.• Collaborate with other Centers of Excellence to ensure seamless alignment of HR priorities. Show less