Max McCall

Experience

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  Marriott Lincolnshire Resort

  May 2022 - Aug 2022

  Pro Shop Manager

  Over the 2022 summer, I was employed at Marriott Lincolnshire Resort in the golf department where I worked 35-40 hours a week. I controlled the clubhouse by interacting with customers and acted as a cashier by handling cash transactions. I also managed the employees in charge of cleaning the golf carts and was responsible for their production. This job forced me to have a ton of customer interaction, both positive and negative.

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  Wasabi Sushi Bar

  Jan 2023 - Jun 2023

  Host

  In this role, I gained insight into client service and teamwork in a fast-paced environment. I managed high guest volumes during peak hours, adapting to challenges and learning how to keep clients happy even on the busiest nights. Working closely with my team, I learned the importance of clear communication and quick thinking to ensure smooth operations and a positive guest experience. This role taught me how essential collaboration and resilience are in delivering excellent client service, skills that continue to guide me in high-stakes, client-focused roles. Show less

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  BCH Wealth Management, LLC

  May 2023 - Aug 2023

  Wealth Management Intern

  Here, I dove into the world of client relations and investment strategy. One of my biggest wins was securing 2 client meetings through targeted outreach—a milestone my team noted hadn’t been achieved by an intern in a decade. This experience taught me how to engage clients thoughtfully and persistently, focusing on their individual needs and satisfaction. I also developed and presented 6 private equity pitches to founding partners, honing my analytical and presentation skills. It was a rewarding role that showed me how essential personalized client service and strategic thinking are in wealth management. Show less

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  Reyes Holdings

  May 2024 - Aug 2024

  Internal Audit Intern

  I worked with cross-functional teams to improve security protocols and operational efficiency. I led parts of a facility access audit that uncovered 200+ unauthorized entries, working closely with managers to secure compliance. One highlight was conducting a Vulnerability Audit that identified over 50 system issues—insights that helped boost cybersecurity and save costs. This role reinforced my attention to detail, data analysis skills, and confidence in presenting findings to senior management. My time at Reyes showed me how impactful precise auditing and proactive problem-solving can be, and how important effective communication within a group setting is towards the result. Show less

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  Old Warson Country Club

  Sept 2024 - Nov 2024

  Outside Services

  Working in Outside Services at Old Warson Country Club, I experienced firsthand the value of exceptional client service. Each day, I facilitated golf tournaments and practice sessions for members, ensuring a top-tier experience. I learned how to adapt to various client needs quickly, focusing on creating a welcoming environment with my team. This role taught me to think on my feet, work efficiently under pressure, and build relationships with clients and colleagues alike. It was a valuable lesson in service-driven work and adaptability, qualities I bring to all client-facing roles. Show less