MARIA ANASTASIOU

Experience

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  JTN Research

  Jul 2015 - Nov 2016

  Translator from Bulgarian to Greek language

  • Translated emails accurately and professionally from Greek to Bulgarian language.• Ensured timely responses to panelists' inquiries, maintaining high standards of communication.• Collaborated with team members to streamline translation processes for efficiency.

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  TELUS International Europe

  Aug 2015 - Jan 2017

  Customer Service Representative

  • Answered inbound calls in the Air France -KLM reservation department.• Handled customer requests & sold airtickets via Amadeus platform.• Learned reservation systems to drive sales with customer satisfaction.

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  Sitel

  Apr 2017 - Dec 2017

  Social Media Manager to Johnson and Johnson Project

  • Managed social media content creation & customer engagement for Johnson and Johnson project in Greece and Cyprus.• Responded to customer inquiries and resolved complaints on Facebook & Instagram platforms.• Increased brand engagement by 25% through targeted content strategies and timely responses.

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  RnR Marketing Ltd

  Feb 2018 - Jun 2020

  Sales Manager

  • Led a team of 6 in sales, development, and marketing training at RnR Marketing Ltd.• Delivered public speeches promoting company services and adapted to various personalities.• Managed HR duties and attended meetings to drive human-to-human marketing strategies.

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  EMCV TRADING LTD

  Jul 2020 - Feb 2021

  Digital Marketing Manager

  • Managed social media marketing campaigns for EMCV TRADING LTD, resulting in a 20% increase in online sales.• Oversaw web administration tasks on Wordpress, Woocommerce, and Shopify platforms, ensuring seamless user experience.• Developed and executed online advertising strategies, leading to high ROI and increased brand visibility.

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  Trust Capital TC

  May 2021 - Jan 2022

  Conversion Account Manager

  • Identified sales targets and presented products and services to new clients to drive revenue growth.• Conducted market research and built strategies for specified markets to increase market share.• Planned seminars and webinars for targeted markets to enhance brand visibility and attract new clients.

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  Amerigo Marketing Ltd

  Feb 2022 - Jul 2022

  Sales Representative

  • Converted leads into active clients through phone calls, demonstrating excellent communication and sales skills.• Managed client requests efficiently through the CRM platform, ensuring high customer satisfaction and retention.• Achieved outstanding results within Amerigo Marketing Ltd, increasing the number of loyal clients and contributing to the company's growth.

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  P.G.M.Sport Marine Ltd.

  Aug 2022 - Oct 2024

  Digital Marketing Manager

  • Implemented marketing ideas and SEO optimization for the official distributor of Yamaha Motor in Cyprus.• Analyzed KPI's and reported to the Director of P.G.M.Sport Marine Ltd.• Led digital marketing efforts to drive brand awareness and increase online presence.• Developed strategies to enhance website performance and user engagement.

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  Collect Group

  Oct 2024 - now

  Social Media Manager