Maruwan M.

Experience

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  Royal Thai Embassy, Islamabad Pakistan

  Jan 2016 - Jan 2016

  Consular Assistant

  Assisting with visa applications and consular affairs, providing services as requested by embassy officials.

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  IHG Hotels & Resorts

  Jan 2019 - Jan 2020

  Guest Service Agent

  Handle all front desk duties such as check-in-out, answering the phone, scheduling and confirming appointments.

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  Accenture

  Aug 2021 - Jan 2023

  Content Review Associate

  Working towards creating a positive environment and improving user experience online.Managing and safeguarding content effectively on digital platforms.Responding to user inquiries with high quality, speed, empathy, and accuracy.Understanding and remaining up-to-date with client policies and guidelines.Resolving inquiries according to defined policies and procedures.

• 

  Tech Mahindra

  Apr 2023 - now

  Content Moderator

  Creating a positive online environment, managing content effectively, responding to user inquiries with empathy and accuracy, adhering to client policies, and resolving inquiries based on defined procedures.