Sabina Byrdak CHRS

Experience

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  Aussie Style Services

  Jan 2008 - Jan 2012

  Partner
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  Celina's Deli

  Jan 2011 - Jan 2012

  Human Resource Supervisor

   Source, screen and interview applicants Track and contact applicants Organize orientation of new employees to facilitate easy transition Maintain all necessary paperwork required for new and existing employees Create work schedule as well as handle all holiday and time off requests

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  Walgreens

  Sept 2012 - Apr 2015

  Certified Pharmacy Technician/Health Guide

  *Follow up with patients after visits*Maintains relevant and up-to-date knowledge about product and service offerings and educates customers about them. *Provide excellent customer service by answering questions, registering customers for services, assisting with Walgreens.com, scheduling appointments and making outbound calls to follow up after a healthcare visit. *Recognize when to warm transfer customers to other areas of the healthcare space and the front end. *Encourage patients to participate in Patient Engagement Surveys.*Provide assistance to customers with the Express Refill Pick-Up Kiosk as needed. *Answer questions about the availability and location of OTC and other self -serve items and assist customers with locating and ordering items on Walgreens.com terminal. *Make the customer aware of appropriate products or services such as auto-refill, express pay and health corner events. *Answer questions about the availability of health care services.*Exhibit knowledge about the Walgreens pharmacy, Take Care clinic, compounding, respiratory therapy, specialty pharmacy, home care services, DME and any other services covered by 1-800 WAG-YESS. *Serve as an ambassador for the new Healthcare experience by answering questions from customers and external visitors. *Schedule future appointments in person or by phone for immunizations and other services such as MTM and make reminder calls. *Provide non-medical customer services such as printing out individualized Insurance report from the pharmacy. *Participate in company-provided training and become a specialist on the unique store characteristics as defined by the business such as DME or Diabetes. *Prepare health tests and vaccines*Prepare paperwork for patients*Scan in prescriptions*Refill prescription orders Show less

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  ADP

  Mar 2016 - now

  Customer Support Specialist