
Julio Morales

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About me
TECHNICAL LEADER
Education

Community College of the Air Force
2002 - 2013Associate’s Degree Ecological EngineeringAdvanced AutoCAD coursesSustainable Infrastructure courseworkCoursework in ElectronicsCoursework in digging permits and water/sewer line locationWater meter repair and calibration experienceBackflow CertifiedHeavy Equipment Certified

Walden University
2020 - 2022Network and System Administration/Administrator
Experience

United States Air Force
Oct 2006 - Aug 2014Coordinated logistical movement of 642 Airmen from home stations to deployed in Iraq, Africa, and Afghanistan. Oversaw pre-deployment training and readiness assessments, ensuring all personnel meet the necessary physical and mental health standards, and that they have completed all required training and certifications.• Estimated quantities and costs of materials, equipment, and labor to determine project feasibility. Analyzed survey reports, maps, blueprints, and other topographical and geologic data to effectively plan projects.• Provided extensive safety training to ensure safe work practices among the deployed personnel. Show less Instructed recruits in various areas, including drill and ceremonies, customs and courtesies, military law, code of conduct, dress and appearance, and physical fitness. Responsible for the safety, health, and welfare of recruits. Ensured all training activities were conducted safely and responded to emergencies or medical issues.• Supervised and managed the health, morale, and welfare of over 400 Basic Military trainees daily.• Developed training records and mentored trainees on teamwork and discipline, providing commanders with combat-ready, warrior spirited Airmen.• Managed Military physical training program and facilitated return to training from medical holdover status. Show less
Unit Deployment Manager/ Non-Commission Officer in Charge of Command Support Staff
Feb 2001 - Aug 2014Military Training Instructor
Oct 2006 - Jan 2011

BlackRock Consultants, Inc
Sept 2014 - May 2015Human Resource DirectorLed and developed a team of 26 office employees. Resolved employment-related disputes through proactive communication. Coordinated work activities of team and staff relating to employment, compensation, labor relations & employee relations.• Collaborated with different business units and external partners, including a significant partnership with T-Mobile's business division• Designed and implemented training programs for the sales team to equip them with the skills necessary to create contracts with business owners and employees, leading to improved business relationships and performance• Demonstrated rapid professional growth, receiving three promotions within a span of six months, culminating in the role of HR Director Show less

Bridgestone
Jul 2018 - Sept 2021ManagerManages team of 22 employees. Created training schedules to improve skills and productivity of employees. Utilizes assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives. Partners with operations managers, marketing officers, and clients to set standards for product development, service delivery, and technical training. Created and updated employee information via Active Directory. • Pioneered a partnership with operations managers, marketing officers, and clients to set standards for product development, service delivery, and customer relations, with a focus on technical training.• Leveraged expertise in adult learning theories and methodologies to develop engaging training content that enhanced employee performance and understanding. • Served as the primary helpdesk representative for 11 stores in the area, providing timely and accurate technical support to regional employees. Show less
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Orlando Utilities Commission (OUC - The Reliable One)
Sept 2021 - nowProvide technical support, troubleshooting problems, and resolving issues for all computer systems, applications, and networks, including hardware, operating systems, and software. Conduct security audits to ensure that computer systems are secure from unauthorized access or attack. Analyze data to determine problems with equipment or processes and recommend upgrades and changes to existing computer systems to improve efficiency or productivity.• Team leader, Advocate for team building and knowledge growth. Go to technician when team is stuck on difficult project. Created a platform for teams to share new processes and techniques to solve issues in the field.• IT liaison for GOAA project. Coordinated, scheduled, and installed critical desktop PCs for the new HVAC infrastructure located on Concourse C airport location. Assisted in troubleshooting switch problems and setup access the critical EPG system. • ICC room subject matter expert. Coordinated with contractor and facilities to implement proper software and hardware solutions to ensure pivotal Storm season operation preparedness. Provided support for training meetings and took leadership roles during storm exercises. Show less
Network Engineer
Feb 2024 - nowSenior Information Technology Specialist/Team Lead
Sept 2021 - Sept 2024
Licenses & Certifications
- View certificate

Configure and Manage SharePoint Online
LinkedInMay 2021 - View certificate

Articulate Storyline Essential Training
LinkedInMay 2023 - View certificate

CompTIA A+ (220-1001) Cert Prep 6: Physical Networking
LinkedInAug 2021 - View certificate

Windows Server 2019: First Look
LinkedInMay 2021 - View certificate

IT Service Desk: Customer Service Fundamentals
LinkedInMay 2021 - View certificate

Organizational Learning and Development
LinkedInMay 2023 - View certificate

IT Help Desk for Beginners
LinkedInMay 2021 - View certificate

Windows 10: Networking
LinkedInMay 2021 - View certificate

Instructional Design: Adult Learners
LinkedInMay 2023 - View certificate

Project Management Foundations: Procurement
LinkedInMay 2023
Volunteer Experience
Volunteer
Issued by Fisher House Foundation on Jan 2012
Associated with Julio Morales
Languages
- enEnglish
- spSpanish
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