Vinay S

Vinay S

Customer Care Executive

Followers of Vinay S3000 followers
location of Vinay SBengaluru, Karnataka, India

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  • Timeline

  • About me

    Corporate Banker at HSBC | MBA- Finance | Marketing

  • Education

    • Community Institute of Management Studies, #2 Block, Jayangar, Bangalore -11

      2021 - 2022
      Master of Business Administration - MBA Finance & marketing A
    • Bangalore University

      2018 - 2020
      Bachelor of Commerce - BCom Finance, General A
  • Experience

    • Cogent Communications

      Mar 2016 - Sept 2016
      Customer Care Executive

      Customer Support Executive

    • Taskmo

      Sept 2018 - Jan 2022
      Fleet executive

      Worked in different verticals such as Customer Acquisition, Merchant Onboarding, App Promotion, Field Executive, Sampling and Merchandising, Onboarding Executive, BTL Activation, Station Master, Career Counseling, Fleet Executive, Tele Marketing, Data Entry Operator, Geo Tagging, Survey Collection, promotion activities, etc.

    • Marketing Thugs

      Oct 2020 - Nov 2020
      Campus Ambassador

      Campus Ambassador Intern at Marketing Thugs and Tripgix

    • Jeevika Skills Foundation

      Jan 2021 - Apr 2021
      Banking and Insurance executive

      Banking and Insurance Executive

    • Unschool

      Feb 2021 - Mar 2021
      Social Media Marketing Intern

      Social Media Marketing Intern

    • SkillGenic

      Feb 2021 - Mar 2021
      Business development team leader

      Business Development Team Leader

    • State Street

      May 2021 - Sept 2021
      CASA Sales manager

      *Meet the business targets.*Identify sales opportunities.*Direct operational activities on a day-to-day basis.*Generate leads for new businesses and customers.

    • NeoDocto Inc

      Oct 2021 - Dec 2021
      Sales And Marketing Intern

      *Collect quantitative and qualitative data from marketing campaigns.*Perform market analysis and research on competition.*Support the marketing team in daily administrative tasks.*Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)

    • OYO

      Nov 2021 - Dec 2021
      Customer support

      ⦿Respond to customer queries in a timely and accurate way, via phone, email, or chat.⦿Identify customer needs and help customers use specific features.⦿Update our internal databases with information about technical issues and useful discussions with customers.⦿Follow up with customers to ensure their technical issues are resolved.⦿Gather customer feedback and share with our Product, Sales and Marketing teams

    • Taskmo

      May 2022 - Jul 2022
      Business Development Associate Intern

      What I am known for:⦿Handling end-to-end business operations and designing the pipelines for the clients and bringing the business!⦿Contributing to lead generation, marketing, sales, operations, and overall company growth.⦿ Requirements Gathering!⦿Designing the KPIs and customer activation journey for the clients and making the drip campaigns accordingly!⦿Working along with the growth specialist and the customer success team to design and improvise the workflow and the metrics for the acquisition!⦿Learning how startups work, what problems they solve, what challenges they face and how they grow Show less

    • HSBC

      Oct 2022 - now
      Corporate Banker

      The key areas of focus are - drive a culture for growth, innovative mindset, driving values and integrity.⦿To source new EBS accounts from the existing corporate base and deliver on meeting NTB targets.⦿Wealth - Engage with existing EBS customers and helping them identify there wealth needs.⦿Digital wealth management account onboarding and new investment.⦿Engage with existing EBS customers to increase penetration across various digital platforms.⦿Generate open market business.⦿Maintain call reports, MIS and other tracking tools like LMS, RMS, SFE ETC etc.⦿Ensure all sourcing meets quality benchmarks as per the performance thresholds shared (salary thresholds, input defects, sourcing caps etc).⦿To ensure the KYC/AML norms of the bank are complied with at all times.⦿ Develop and maintain good customer relations and ensure effective service delivery. Show less

  • Licenses & Certifications

    • Growth Mindset

      Carrer Development College London
      Dec 2020
    • Introduction to Product Management

      Amity Future Academy
      May 2020
    • Digital Marketing Strategies

      Amity Future Academy
      Apr 2020
    • Financial modeling and Valuation

      LeapUp Edutech
      Nov 2021
    • Mastering Effective Communication and Presentation Skills

      Jeevika Skills Foundation
      Mar 2021
    • Training on Banking and Insurance

      Jeevika Skills Foundation
      Jan 2021
    • TCS ION Career Edge - Young Professional

      TCS iON
      May 2022
    • Advance Accounting

      Arista Networks
      Aug 2020
    • Social Media Marketing

      Unschool
      Feb 2021
    • The Fundamentals of Digital Marketing

      Google Digital Garage
      Jul 2019
    • Tally

      NICT COMPUTER EDUCATION PVT LTD
      Nov 2019
    • Digital marketing expert

      NeoDocto Inc
      Oct 2021
    • Communication In Business

      Haadi Organization
      Jan 2021
    • Financial Modeling Foundations

      LinkedIn
      Apr 2022
    • Microsoft Office Specialist: Master on Microsoft Office 2016

      Microsoft
      Mar 2022
    • Email Marketing

      HubSpot Academy
      Sept 2022
      View certificate certificate
    • Spoken English Training

      PlayAblo™ LMS | eLearning for Workplaces
      Sept 2018
    • Responsive Web Design

      Haadi Organization
      May 2020
    • Digital Photography ISO Certified

      Telenex Robotics
      Feb 2021
  • Honors & Awards

    • Awarded to Vinay S
      PRATIBHA PURASKAR AWARD ARYA VYSHYA MAHASABHA Apr 2022 Achieved academic excellence