Anna Booker-Lam

Experience

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  Army National Guard

  Nov 2011 - Nov 2017

  Automated Logistical Specialist

  I joined the Army National Guard during my undergraduate studies. I was a 92A which is an Automated Logistical Specialist. I enlisted in order to subsidize my education costs. I was able to earn two degrees from state universities during my six year contract as a guardsman.

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  LiveU

  Nov 2016 - Nov 2018

  LiveU is known among every major news or sports broadcasting media brand around the world but the American office is the 5th floor of an office building in Hackensack, New Jersey. I began my time here in order management in a customer facing role. I primarily handled customers who were needing our services for major American media events. During this time period I was fortunate to work with quite a number of crews belonging to such major media orgs as CNN, Fox, CBS, NBC, ABC etc as well as international media like France24, BBC, Sky News, etc. I primarily coordinated logistics for major media events during this time period such as the US presidential election. Show less

  • Materials Planner/Buyer

    Nov 2017 - Nov 2018

  • Order Management Representative

    Nov 2016 - Nov 2017
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  Englewood Lab

  Nov 2018 - Oct 2019

  Component Purchasing Associate

  Englewood Lab specializes in R&D and manufacturing for a variety of major brands including Unilever, Revlon, L’Oreal, Estée Lauder, Kiehl’s, Tarte, etc. In this role I handled procurement, supply chain management, and product sourcing of primarily corrugated materials and other packaging for the brands above and also many other clients who use Englewood Lab for 3rd party manufacturing. Among responsibilities: vendor sourcing, planning and forecasting. Successfully negotiated purchasing contracts, improved inventory management, and collaborated with production teams to ensure product launch schedules were met and regular production met deadlines. Show less

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  US Navy Reserve

  Mar 2019 - Mar 2023

  Petty Officer Second Class

  Following six years of service with the Army National Guard, I reaffirmed my commitment to public service by re-enlisting in the U.S. Navy Reserve.During my tenure, I was selected for an exclusive cross-assignment with NATO. In this capacity, I contributed to the strategic mission of NATO’s state-building and geopolitical initiatives.These assignments honed my expertise in understanding the complexities of modern warfare, international diplomacy, and resilience in service. The experience profoundly deepened my comprehension of the interconnectedness of global security strategies and the critical role of adaptive leadership in achieving mission success. Show less

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  PepsiCo

  Sept 2020 - Jan 2022

  Supply Chain Leader

  I was an overnight production manager of 120+ employees at a transitioning recently acquired Frito Lay facility in Middletown, NY after returning from nearly a year on active duty with the US Navy. This was a great opportunity to grow for me as many responsibilities were to be had as we continued through staffing outages caused by COVID-19. I learned basic mechanical skills for our industrial machines, boilers, and air compressors. I managed various teams unrelated to my own production departments due to working off hours including maintenance, warehouse, and quality assurance. I became authorized to be a hiring manager during my shift as a production manager so I could try to replenish my dwindling staff during the pandemic as quickly as possible. I divided my time between virtual interviews and managing my floor staff. I trained staff in multiple departments. I selected and developed leaders for the floor. I’m OSHA-10 and CPR certified and have had to react to many emergency situations at late night and early morning hours. I often had to use quick thinking to revise production schedules in order to compensate for missing materials or large staffing outages. I developed SOPs for our plant sanitization schedule. I enforced better safety standards in the facility by documenting any and all hazards encountered on a daily basis. I heavily encouraged our HR team and assisted with the roll out of our reasonable suspicion testing program after several incidents. I have advocated for the disabled employees on my team after learning how best to accommodate their needs. I have helped mold the careers of some of the hardest workers I’ve ever worked with in my entire life. During my time at work, I’ve spoken to more police, firefighters, and paramedics than ever before in my life in high stress situations. This was a very difficult position but the experience was breathtaking. Show less

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  Amazon Web Services (AWS)

  Mar 2022 - now

  Cloud Support Engineer I

  Network Infrastructure Cloud Support Engineer at AWS: Diagnosing and resolving complex issues related to network connectivity, security, and performance. Collaborating with cross-functional teams, maintaining meticulous documentation, and identifying opportunities for process improvements. Specialized in Amazon VPC, Amazon Route 53, AWS Network Firewall, AWS Firewall Manager, AWS Shield, and AWS WAF.