Deep Enrich
Maria Panova
Lifeguard
341 followers
Bulgaria
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About me
Application Operations Engineer at Commerzbank Digital Technology Center Sofia
Education
31th School of Foreign Languages and Economics
1997 - 2001
Sofia University St. Kliment Ohridski
2001 -Bachelor's degree Bulgarian philologySofia University St. Kliment Ohridski
2005 - 2006Master's degree Mediaeval Studies
Experience
Continental Pools, Inc.
May 2004 - Sept 2004Lifeguard
Economedia
Oct 2004 - Jan 2010ProofreaderProofreading materials for architectural newspaper
Berlitz Corporation
Jul 2007 - May 2013TeacherTeacher in Bulgarian language for foreign students, mainly managers.Kids teacher in English
Sutherland
Sept 2012 - May 2015Front Line Technical Support Cisco
ProcessFlows
May 2015 - Nov 2016Customer Support
IBM
Nov 2016 - Mar 2019-Helping customers configuring Cisco Small Business devices - access points, routers, switches, phones-performing QAM on the cases of the team
QRadar L2 engineer at IBM
May 2018 - Mar 2019Cisco Network Support Specialist
Nov 2016 - May 2018
Sutherland
Mar 2019 - Mar 2021Netapp Support Engineer
Commerzbank Digital Technology Center Sofia
Mar 2021 - nowApplication Operations Engineer
Licenses & Certifications
QRadar Foundations Badge Exam - Level 100
Https://yourlearning.ibm.com/#activity/SMT-1935
CCNA R&S
CiscoOct 2017- View certificate
Cisco Certified Network Associate Security (CCNA)
CiscoJan 2020
Languages
- enEnglish
- spSpanish
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