Miruna Sangeorzan

Experience

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  LINEA BLU TRAVEL

  Nov 2006 - Aug 2017

  Travel Consultant

  TICKETING know and use the Worldspan booking system book regular flights, domestic and international routes group bookings always up-to-date information about low-cost companies, destinations and prices for best fare offers flight reconfirmations before and after departures flight change boarding passes find solutions in case of strikes, cancellations and changes  take good care of the whole ticketing process from the moment the ticket is being issued until the journey endsTOURISM book accomodation and guided tours book sport events, concert tickets etc build dynamic holiday packages (independent services: flight + transfers + hotels + optional trips) city breaks  check hotel reviews  issue vouchers and reconfirm bookings provide alternatives in case of overbooking  search for transfers  car rental charter flights  participate to study tours and info trips to discover places and promote the hotels and destinations underline the main attractions of the destinations requested Show less

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  Endava

  Aug 2016 - now

  Key responsibilities:- arranges trips and offers support for non-Exec directors- acts as first point of contact for suppliers- performs sourcing activities following Travel Strategy and Forms in place - is responsible for Endava Corporate negotiations, monitors and ensures integration in the Self-Service Travel Booking tool- identifies process improvement opportunities and is responsible for implementation- assists team members and offers advice for standard queries- establishes and maintains an accurate and up-to-date desk level procedures and ensures the team follows operational procedures that provide control and operational flexibility - responds to standard complains coming from end-users- performs regularly spend analysis and on demand reports requested by the business Show less

  • Travel Process Specialist

    Feb 2022 - now

  • senior travel officer

    Aug 2016 - Feb 2022