AJ Mamula

Experience

• 

  KinderCare Education Centers

  Mar 2005 - Feb 2014

  Center Director

  KinderCare Learning Center March 2005– February 2014Lead teacher 2005-2008 | Supervisor 2006-2008 | After School Program District Lead 2006-2011 | Professional Development Day District Trainer 2008-2011 Assistant Center Director 2008-2011 | Award of Accreditation NAC 2008-2011 | Acting Center Director 2011-2012 | Center Director 2012-2013 Developed and implemented tailored curriculum and educational programs to support development.Provided mentorship and professional development opportunities for staff, fostering a culture of continuous learning.Ensured compliance with state, company, and accreditation standards in operations and licensing.Managed talent acquisition, recruitment, and onboarding processes to build high-performing teams.Cultivated partnerships with parents and stakeholders to support children's learning journey.Conducted audits and assessments to maintain compliance with regulatory requirements. Show less

• 

  Starbucks

  Oct 2013 - now

  Manage operations, ensuring customer satisfaction, financial goals, and regulatory compliance.Lead and motivate staff through effective training, scheduling, coaching, and performance evaluations.Implement company programs and SOPs to optimize service quality and compliance.Develop and monitor outlet budgets to maximize revenue and minimize expenses.Address customer needs and trends to enhance the guest experience and drive sales.Foster positive relationships with stakeholders and creatively navigate challenges. Show less

  • Store Manager and Store Manager Trainer

    Feb 2019 - now

  • Assistant Store Manager

    Jan 2018 - Feb 2019

  • Shift Supervisor

    Oct 2013 - Jan 2018