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Truc Chau

Truc Chau

location of Truc ChauToronto, Ontario, Canada

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  • Timeline

  • About me

    User Experience Practitioner & Educator

  • Education

    • Seneca Polytechnic

      -
      Diploma Game and Interactive Media Design

      • Design and management of multimedia (GPA 4.0/4.0)• Formal training in design thinking, UX and UI, project management and branding• Working knowledge of web design (HTML & CSS) and video production

    • York University

      -
      Degree, Bachelor of Arts (B.A.)

      • Research, critical analysis and writing• Winner, Dr. Sandra Pyke Award for highest GPA (Psychology)

  • Experience

    • Family Service Toronto

      Oct 2006 - Apr 2016

      • UX & Business Analyst, Developmental Services

        Jan 2016 - Apr 2016

      • Trainer/Application Support/Business Analyst, IT

        Apr 2007 - Dec 2015

      • User Acceptance Testing, IT

        Oct 2006 - Mar 2007

    • Freelance

      Feb 2019 - now
      Consultant

    • Seneca Polytechnic

      Apr 2019 - now

      - GRA691 Professional Practices, 6th/final semester course, Graphic Design Program- MRK260 Graphic & Web Design, 3rd semester course, Marketing Program

      • Instructional Designer, The Teaching & Learning Centre

        Feb 2024 - now

      • Professor, Part-Time Faculty

        Jul 2022 - now

      • Technical Trainer/Client Liaison, ITS Service Delivery

        Apr 2021 - Feb 2024

      • UX Designer, ITS DevOps

        Jun 2019 - Mar 2021

      • Production Coordinator, School of Media

        Apr 2019 - May 2019

  • Licenses & Certifications

  • Volunteer Experience

    • FITC

      Issued by Seneca Polytechnic
      Seneca PolytechnicAssociated with Truc Chau

    • Executive Officer (4 years, 2 terms)

      Issued by OPSEU Local 594, Family Service Toronto
      OPSEU Local 594, Family Service TorontoAssociated with Truc Chau

    • Volunteer (6 years)

      Issued by United Way Greater Toronto
      United Way Greater TorontoAssociated with Truc Chau

    • Teaching Assistant (2 years)

      Issued by Toronto District School Board
      Toronto District School BoardAssociated with Truc Chau