Experience

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  Khbo school of higher education

  Jul 2010 - Sept 2010

  Administrative assistant

  As an administrative assistant, I was responsible for welcoming potential students, enlightening them on the course of interest to them, informing them about any open days or further sources of information, and, in most cases, enrolling them for a specific course. This job involved working with the polytechnic's student database and responding to the computer related queries of new students concerning their pre-enrolment.

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  Depauw international, language camps

  Aug 2014 - Aug 2014

  English language teacher

  I taught French- and Dutch- speaking 14- to 16-year-olds English in as playful and engaging a way as possible, to encourage a contrast with being at school. I created a coursebook and had to decide on the programme of the lessons myself. I was allowed a great freedom and thus was able to modify my lessons according to the pupils' taste and level. Aside from teaching my pupils the English language, I tried to make them acquainted with British culture and literature and guided them on a series of excursions to cities and outdoor spaces. This volunteer job involved a high degree of responsibility, as I was not only meant to teach but also to care for my group of 12 pupils. Excellent verbal and written communication skills were vital to the success of the classes and the excursions. Show less

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  Torture museum "de oude steen"

  Sept 2015 - Sept 2015

  Museum assistant

  As an employee at the Torture Museum in Bruges I was in charge of customer care, which included ticket sales, welcoming the visitors and providing them with directions and information about the reproductions of paintings by the Flemish Primitives. I was also responsible for responding to queries by visitors, replying to phone calls, registering bookings for private tours and group visits, and ensuring the security of the exhibits. Being the only employee in the museum, I had to be proactive and highly capable of multitasking. Also, I had to respond adequately to situations in which the facilities broke down or, on another occasion, when a visitor became unwell. I was expected to be fluent in Dutch, French, and English, and needed to have a passive knowledge of German in order to engage with the visitors. My duties equally included closing up the museum, which involved balancing the cash register, checking on the exhibits and dealing with some of the exhibits' technical requirements. Show less

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  The hepworth wakefield

  Nov 2015 - Mar 2016

  Visitor experience volunteer

  At The Hepworth Wakefield, my volunteer role involved providing a positive visitor experience and supplementing the visitor services team. I was expected to respond confidently in assisting the public during an emergency situation and to help stewarding events at the gallery supporting its public programme. I had to meet and greet visitors and give advice and directions when appropriate. Ensuring the safety of the artworks was a vital part of my role. I believe I was achieving to make visitors feel very welcome and I think my profound enthusiasm for the artworks added to their museum experience. Show less

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  The reader organisation

  Feb 2016 - Jun 2016

  Reading resources intern

  As a Reading Resources intern, I was responsible for the maintenance and continuous updating of the organisation’s reading resources database. My tasks ranged from cataloguing reading resources to growing the resource – by adding to the short stories and poems folders and by developing a novella folder, which included summaries and suggested extracts for the individual novellas. Aside from creating reading resources database induction sheets for all staff, I started out developing a system relying on metadata as a means to facilitate users’ search for specific resources within the database and enhance their overall experience of this virtual library. I equally engaged in the proofreading of material from the organisation’s latest anthology, before adding it to the database. As a means to make the reading resources team’s work more visible and aiming to inspire quality in the discovery of new poems, I supplied remarkable poems, which did not yet feature in the poetry library and may consequently be unknown to staff, to the organisation’s weekly updates. I was responsible for a project in which I managed volunteers in the process of moving books from the organisation’s different store rooms to one centralised location -this to allow The Reader’s staff better access to the resources. In March, I assisted with the coordination of a World Book Night project which involved providing content for an external online platform and has been a significant PR opportunity for The Reader. The project concerned the creation of a bedtime story finder which would allow carers to find the perfect bedtime story to read to (their) children. This project required me to liaise with many potential bedtime story blurb writers and convince them to participate in the project. Together with an enthusiastic team of people, I partook in the organisation and overseeing of this project and we were all delighted with the result! Show less

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  Koninklijk museum voor schone kunsten antwerpen

  Jun 2016 - Dec 2016

  • Coordinating the collections catalogue project: implementing the project planning and making sure all participants in the project finish their work by the agreed deadlines; organising and supervising the art historical data checking activities, giving support where needed; examining and making corrections to the formal data concerning the art objects in the collection and liaising with the conservation team to organise a formal evaluation of certain artworks.• General support to the collections management team: drafting Dutch, English and French communications to other arts organisations; taking minutes of meetings; drafting a new outgoing loans contract; writing content for the website.• Communications: writing for and editing the museum’s magazine, ZAAL Z. Show less • Case study of the Outgoing Loans Procedure, making suggestions for improvements based on: insights gained from SPECTRUM, the British manual for ‘Standard ProcEdures for CollecTions Recording Used in Museums’, information obtained by interviewing the employees working in collections management, as well as my own observations. This case study resulted in a final presentation I gave to the Collections department.• General Support to the Collections Management team: improving standard documents used within the context of outgoing loans and translating them from Dutch to English and French, writing Loan Application Guidelines for the museum’s website, assisting with the coordination of art handlers in the context of a move of art objects from the internal depot to an external location. Show less

  • Project Officer, Collections Management

    Sept 2016 - Dec 2016

  • Collections Management Intern

    Jun 2016 - Aug 2016
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  The wordsworth trust

  Jan 2017 - Dec 2017

  Outreach and community engagement trainee

  • Outreach and Community Engagement: delivering a county-wide programme of outreach activities and events, engaging with people of all ages and backgrounds; developing and delivering new workshops and events; researching and delivering talks (on and off site), building and maintaining sustainable relationships and partnerships with local community groups and other (arts) organisations; improving access to the museum, the cottage and the Trust’s collections for vulnerable target groups; curating an exhibition presenting the work of groups I have engaged with.• Visitor experience: giving guided tours of Dove Cottage, assisting in the museum and the shop, assisting in ensuring the safety of the visitors, the buildings and the collections. Show less

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  Het lezerscollectief

  Jan 2018 - Nov 2018

  Conference coordinator
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  Brake, the road safety charity

  Mar 2018 - Jul 2018

  Community engagement education officer

  Part-time role coordinating a series of road safety awareness events for schools.

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  The reader uk

  Apr 2018 - Jun 2018

  Volunteer and community engagement coordinator

  Part-time role at a pop-up storytelling centre for children and their carers. Organising and delivering Shared Reading sessions, delivering engagement activities, recruiting new volunteers, coordinating existing volunteers.

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  Barnsley museums & heritage trust

  May 2018 - Aug 2018

  Learning assistant

  Delivering a programme of learning and engagement activities and events at the five different museum sites.

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  The reader uk

  Aug 2018 - Aug 2020

  • Liverpool Hub Manager

    Apr 2019 - Aug 2020

  • The Reader Mansion House Programme Coordinator

    Sept 2018 - Aug 2020

  • Wigan Community and Training Lead

    Aug 2018 - Apr 2019
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  Koninklijk museum voor schone kunsten antwerpen

  Aug 2020 - now

  Medewerker publiekswerking - audience engagement officer