Experience

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  Zouk hotel

  Jan 2006 - Jan 2007

  Guest services associate
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  Azadea group

  Jan 2007 - Jan 2008

  Salesman

  ● Provided high quality, friendly and helpful customer service and handle customer complaints efficiently and in a professional manner● Ensured that the store is well maintained, tidy , clean, and the stock is replenished consistently

• 

  Name it

  Jan 2008 - Jan 2009

  Visual merchandiser

  ● Organised merchandise display across all branches of Exit as part of the Visual Merchandise team● Created theme-based decoration to enchance the shops visual appeal on holidays

• 

  Big star limited

  Jan 2009 - Dec 2009

  Assistant manager
• 

  Hotel le relais

  Jan 2010 - Dec 2010

  Hotel manager

  ● Managed completely 34 Employees, including the personnel who worked in the kitchen, restaurants, bar, laundry, reception and maintenance● Interacted daily with international business customers at the hotel and ensured their utmost satisfaction during their stay● Maximized the staff's enthusiasm and commitment towards the hotel and established a strong bond within the team

• 

  Big star limited

  Jan 2011 - Jan 2012

  Assistant manager

  ● Coordinated with department manager to ensure budgets/targets are met● Suervised staff of 18 Employees, ensured high productivity and reduced staff turnover● Managed inventory, and performed seasonal inventory reviews● Developed a number of succeful marketing strategies which improved sales by over the previous year● Supervised the cashier and operated cash register in his absence

• 

  Fashion point tekstil üretim a.ş.

  Jan 2012 - Jan 2013

  Shop manager

  ● Managed day to day shop operations efficiently including cash handling, stock, controls, merchandising, sales and resolving customer complaints and queries● Drove sales and maximized profits● Oversaw the opening of a new branch in Sin El-Fil● Interviewed potential staff, conducted performance reviews and training of new personnel

• 

  Alcott

  Feb 2013 - Jan 2014

  Shop manager

  ● Oversaw the opening of a new branch in Le Mall, Sin El Fil

• 

  Fabula stores

  Jan 2014 - Jun 2023

  ● Completely Managing 4 high end Italian shops "LIU.JO, Max&Co, Fabula and Motive at Majid Al Futtaim Mall (Beirut City Center)● Fabula Store is a multi brand Italian shop "Pinko, Bagatt, Caractere, Supertrash and Persona)● Contributed in getting Fabula Beirut City Center to achieve a Five Star in Majid Al Futtaim Green Star Rating system for implementing sustainable practices ● Oversaw the opening of a new branch in Kaslik and Beirut City Center "Fabula"● Trained in Luxurious Italian brands (Men and Women)● Interacted with International and VIP customers● Completly supervised 4 shops, coordinated with other area managers professionally● Trained staff of 15 employees in more than 20 Luxiourious Italian Brands

  • Production Manager

    Jul 2020 - Jun 2023

  • Operations Manager

    Jan 2019 - Jul 2020

  • Area Manager

    Jan 2016 - Jan 2019

  • Assistant Area Manager

    Jan 2014 - Dec 2016
• 

  Stracci

  Feb 2014 - Dec 2014

  Assistant director

  ● Created new cloths designs (Shirts, T-Shirts, Jeans, Polos, Sweaters and Jogging sets)● Interacted with International customers/buyers● Factories and production follow ups● Managed completely 14 employees

• 

  Capelli sport

  May 2024 - now

  Retail director

  ● Created a new identity and concept to the store ● Implemented new strategies and ideas ● Analyzed store budgets● Manage day to day retail operations● Drove sales up to 60%