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Olly Vivian

Olly vivian

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location of Olly VivianVancouver, British Columbia, Canada
Phone number of Olly Vivian+91 xxxx xxxxx
Followers of Olly Vivian526 followers

  • Timeline

    Jan 2010 - Jan 2013

    Bar tender

    Solas Restaurant & Late Cocktail Bar
    Jun 2013 - May 2017

    Duty Manager

    SoHo Bar & Restaurant
    Jun 2017 - Jul 2018

    Founder

    Activiti
    Jul 2017 - May 2019

    Bar Manager

    Tequila Jacks Mexican Restaurant & Tequila Bar
    Oct 2019 - Apr 2023

    Senior Customer Relationship Specialist

    SilverChef Canada
    Vancouver, British Columbia, Canada
    Mar 2023 - Oct 2024

    Professional Services Consultant

    Briq
    Vancouver, British Columbia, Canada
    Current Company
    Oct 2024 - now

    Associate Customer Onboarding Manager

    Tipalti

  • About me

    Customer Onboarding Manager @ Tipalti | Saas Project Management

  • Education

    • Bandon grammar school

      2003 - 2009

    • University college dublin

      2009 - 2013
      Bachelor of science - bs sports and exercise management

      Through studying Sport and Exercise management in UCD, I studied primarily the business side of sports organisations. Modules included Business management, Event Management, Finance, Marketing and Sponsorship, Facility management, Sport Culture, HRM and others.

    • Cork institute of technology

      2018 - 2019
      Certificate digital marketing strategy

  • Experience

    • Solas restaurant & late cocktail bar

      Jan 2010 - Jan 2013
      Bar tender

    • Soho bar & restaurant

      Jun 2013 - May 2017
      Duty manager

    • Activiti

      Jun 2017 - Jul 2018
      Founder

      Founder of Activiti, a website listing and promoting sport and recreational facilities, activities and events in Ireland. I was responsible for creating the business plan, curating the product and gain funding to bring it to the market.

    • Tequila jacks mexican restaurant & tequila bar

      Jul 2017 - May 2019
      Bar manager

      Helped launch one of Cork's newest and most exciting bar and restaurants. -Working closely with the marketing team in developing and implementing marketing campaigns and strategies. -Managed a team of 15 bar staff.-Responsible for beverage sales-Developed cocktail and drinks menus for 2018 & 2019

    • Silverchef canada

      Oct 2019 - Apr 2023

      SilverChef is a hospitality finance company - working closely with business owners and their restaurant equipment finance agreements.-Led a team of 3 customer relationship specialists-Run full renewals sales cycle - Upselling, cross selling and negotiating contracts to increase retention.-Implemented digital strategies to increase client engagement.-Led internal product knowledge presentations on customer retention.-Exceeded renewals and expansion targets for 16 months consecutively-Winner of SilverChef High Achiever award 2022 Show less

      • Senior Customer Relationship Specialist

        Sept 2022 - Apr 2023

      • Customer Relationship Specialist (Account Manager) Renewals

        Oct 2019 - Sept 2022

    • Briq

      Mar 2023 - Oct 2024

      -Project managing implementations of Briq's Autopilot and Copilot AI modules, focusing on Ap automation and spend management. -Consulting with finance teams on best practices for change management.-Manage relationships with key stakeholders post go-live to ensure product adoption. -Full sales cycle for mid market accounts-Consulting with C-suite executives on areas of digital transformation, using AI in their financial operations.

      • Professional Services Consultant

        Apr 2024 - Oct 2024

      • Account Executive

        Oct 2023 - Jun 2024

      • Business Development Representative

        Mar 2023 - Sept 2023

    • Tipalti

      Oct 2024 - now
      Associate customer onboarding manager

  • Licenses & Certifications

    • First aid