Ashley Lucas, M.S.

Experience

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  Chase

  Jun 2005 - Jun 2013

  Senior Teller/ Teller Row Supervisor

  Processed a high volume of customer transactions with accuracy and efficiency, showcasing strong data entry and financial management skills.Demonstrated proficiency in selling products and services, effectively communicating with customers in various settings.Managed and secured bank assets, including safe deposit boxes, vaults, and ATMs, emphasizing responsibility and trustworthiness.Led a team of tellers, ensuring compliance with banking regulations and security procedures, and providing mentorship and guidance.Excelled in a fast-paced, high-stress customer service environment, maintaining professionalism and exceptional efficiency in document generation using Microsoft Office Suite. Show less

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  Portland State University

  Jun 2011 - Sept 2016

  Actively contributed to cutting-edge research in neurobiology, gene expression, and behavior mechanisms, applying a multifaceted approach combining biology, physiology, behavior, and ecology.Assisted the Principal Investigator in managing a multi-year, federally-funded project (National Science Foundation), demonstrating project management and coordination skills.Performed a variety of technical tasks, including PCR amplification of DNA, histology, immunohistochemistry, as well as light and confocal microscopy.Skilled in tissue sectioning and preparation for serological assays, ensuring high-quality sample integrity for critical analyses.Managed a comprehensive database, overseeing the organization and maintenance of crucial research data.Engaged in data analysis, manuscript writing, and protocol design and revision, showcasing strong analytical and communication skills.Led field experiments, applying theoretical knowledge to practical, real-world settings and adapting to dynamic research environments.Certified in radioisotope use and responsible for the safe management of biohazardous waste, emphasizing a commitment to safety and regulatory compliance.Trained and supervised over 30 students in laboratory techniques, demonstrating leadership and mentorship abilities. Ensured the successful execution of research activities within the parameters of the NSF grant, managing resources effectively and adhering to grant guidelines. Show less Taught laboratory sections in Histology, Human Anatomy and Physiology, and Principles of Biology, demonstrating strong communication and educational skills.Engaged in problem-solving and analytical tasks, enhancing students' understanding of complex biological concepts.Managed and coordinated educational projects, ensuring effective delivery of curriculum to biology majors.Demonstrated leadership and stakeholder engagement by creating an interactive and inclusive learning environment. Show less Managed financial operations, including planning and creating budgets for various academic and outreach events, demonstrating strong financial acumen and organizational skills.Developed detailed proposals for event funding, securing approval from the accounting department and effectively managing allocated resources.Organized logistics for events, including catering and accommodations, showcasing excellent project management and coordination abilities.Successfully implemented a bi-weekly Science Graduate Student Seminar Series and other initiatives like a quarterly movie night, graduation events, and an undergraduate mentoring program.Spearheaded the annual Darwin Day event, achieving significant funding ($1,600) and drawing unprecedented attendance from both the university and the general public.Demonstrated leadership in team management and stakeholder engagement through the organization of diverse and inclusive events. Show less Conducted research involving tissue slicing, immunohistochemistry, and quantification of immunoreactive cells, showcasing technical proficiency and attention to detail.Utilized various software tools, including Adobe Audition and SigmaPlot, for data analysis and research documentation.Certified and experienced in the use of radiochemicals, emphasizing a commitment to safety and compliance.Responsible for laboratory maintenance, record-keeping, and ordering, ensuring smooth lab operations and efficient resource management. Show less

  • Build EXITO Primary Research Mentor

    Sept 2015 - Sept 2016

  • Research Assistant

    Jun 2015 - Sept 2016

  • Graduate Research and Teaching Assistant

    Jan 2013 - Sept 2015

  • Treasurer, Biology Investigations and Outreach

    Sept 2014 - Jun 2015

  • Laboratory Technician

    Jun 2011 - Dec 2013
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  Oregon State Police

  Sept 2016 - Mar 2019

  Forensic Technician - DNA

  Played a key role in coordinating the efficient triaging of casework in the DNA and Biology sections, demonstrating strong collaboration and communication skills. Responsible for the meticulous maintenance and troubleshooting of both general and specialized laboratory equipment used in extraction, quantification, amplification, and data analysis processes.Conducted rigorous quality control checks on new kits and chemicals prior to their use in casework, ensuring high standards of accuracy and reliability were maintained.Managed laboratory decontamination, restocking, and ordering processes, showcasing strong organizational and resource management skills.Ensured all activities and procedures complied with lab accreditation standards and ASCLD/LAB guidelines, reflecting a strong commitment to quality assurance and regulatory compliance.Developed and implemented protocols for equipment maintenance and laboratory procedures, contributing to the continuous improvement of laboratory operations.Maintained accurate and detailed records of all maintenance activities, equipment calibrations, and quality control measures, ensuring thorough documentation in line with accreditation requirements. Show less

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  Molecular Testing Labs

  Apr 2019 - now

  As the Operational Excellence and PMO Manager at Molecular Testing Labs, I lead a diverse team of Project Managers and a Data Analyst in delivering key projects such as Medical Device submissions to the FDA, complex client onboarding initiatives like gaps-in-care programs, and Kaizen events focused on improving process efficiencies and reducing rejections. My work is centered on New Product Development, where I collaborate closely with R&D and Marketing to ensure innovations align with both market needs and business strategies.I specialize in driving operational excellence and project management by implementing Lean/Six Sigma and Agile methodologies, which have led to significant improvements in efficiency, quality, and customer satisfaction. I work closely with my team to optimize processes, manage complex projects, and track performance metrics through data analytics and dashboard creation.Key responsibilities include:Leading a diverse team to deliver high-impact projects, ensuring alignment with regulatory and business requirements.Managing process optimization initiatives, leveraging Lean/Six Sigma and Agile methodologies to reduce inefficiencies and improve performance.Collaborating with R&D and Marketing on new product launches, ensuring operational and project strategies align with market goals.Overseeing data analytics, guiding the creation of dashboards that track KPIs and inform executive decisions.Mentoring staff in Lean/Six Sigma, and leading the internal Yellow Belt Certification training program.Ensuring compliance with regulatory frameworks like FDA, CAP, CLIA, ISO, and HIPAA, where applicable.I am passionate about fostering a culture of continuous improvement, enhancing collaboration across departments, and ensuring successful project outcomes. With expertise in change management, I guide teams through complex organizational changes related to new products and processes. Show less Led and managed comprehensive project lifecycle for key initiatives aimed at enhancing laboratory efficiency and accuracy, overseeing projects from conception through to successful implementation.Collaborated closely with cross-functional teams, including technical staff and senior management, to define project scope, goals, and deliverables, ensuring alignment with organizational objectives.Developed and executed detailed project plans, including timelines, milestones, and resource allocation, ensuring projects were delivered on time, within scope, and budget. Implemented Lean methodologies and Six Sigma techniques to identify inefficiencies, streamline processes, and improve overall laboratory performance. Established and maintained strong relationships with stakeholders, providing regular updates and managing expectations through effective communication. Conducted risk assessments for projects, developing and implementing mitigation strategies to minimize impact on project objectives. Ensured all project deliverables met stringent quality standards and regulatory compliance requirements. Fostered a culture of continuous improvement by leading post-project reviews, identifying key learnings, and integrating best practices into future projects. Held training programs for yellow Belts to introduce Lean methodologies and Six Sigma techniques to identify inefficiencies, streamline processes, and improve overall laboratory performance. Show less Conducted thorough reviews of all R&D validations for the lab director, identifying and flagging any discrepancies or areas of concern, ensuring compliance and accuracy in laboratory practices. Developed and maintained a comprehensive database of all validations and Standard Operating Procedures (SOPs), creating an extensive document that detailed the laboratory's testing capabilities and methodologies.Played a pivotal role in the integration of new assays into the laboratory workflow, meticulously tracking their progress and establishing clear checklists for seamless team hand-offs. Trained and mentored staff in effective timeline tracking and project management techniques, enhancing overall efficiency and adherence to project schedules. Actively engaged in quality assurance processes, ensuring all laboratory operations met high standards of precision and reliability. Served as a crucial link between the research and development team and laboratory operations, facilitating smooth communication and coordination.Managed and coordinated cross-functional teams, leading efforts to optimize laboratory processes and implement new technologies. Contributed to strategic planning and decision-making processes, aligning laboratory operations with broader organizational goals. Show less Oversaw operations across four critical departments: Molecular Genetics, Reagent Assembly, Satellite Lab, and Clinical Chemistry, demonstrating exceptional multi-tasking and leadership abilities.Managed a diverse team of over 20 staff members, including both full-time employees and temporary staff, ensuring high performance and staff development.Led the labs to handle their highest ever volumes during the COVID-19 pandemic, showcasing strong crisis management and adaptability skills.Responsible for comprehensive training programs, ensuring staff were proficient in the latest laboratory techniques and safety protocols.Ensured strict adherence to CAP/CLIA and government regulatory requirements, maintaining the labs' compliance and upholding the highest standards of quality and safety.Implemented effective change management strategies to navigate the challenges of the pandemic, maintaining operational efficiency and staff well-being.Engaged with multiple stakeholders, including senior management and external agencies, to ensure alignment of laboratory goals with organizational objectives.Initiated and led a special project in collaboration with HR focused on staff retention and career progression, developing a tiered progression system to enhance employee engagement and career development within the company.Applied strong problem-solving skills to address complex operational challenges, ensuring continuous improvement in lab processes and outcomes.Maintained rigorous quality assurance protocols, contributing to the consistent delivery of accurate and reliable laboratory results. Show less Lead Scientist playing a pivotal role in the research and development of diagnostic tests for UTI/ABR, COVID-19, and Lung Cancer, showcasing expertise in molecular biology and infectious diseases.Conducted extensive validations to ensure the accuracy and reliability of new diagnostic assays, adhering to stringent quality standards.Demonstrated proficiency in DNA/PCR techniques, contributing to the development of robust and sensitive diagnostic methods.Engaged in primer design, optimizing assays for specificity and efficiency, and ensuring their suitability for clinical use.Conducted RNA-based research, applying advanced techniques to understand gene expression and molecular interactions in disease contexts.Managed multiple research projects concurrently, showcasing strong project management skills in a dynamic R&D environment.Collaborated effectively with cross-functional teams, including other scientists, technical staff, department managers, and quality assurance to align research objectives with organizational goals.Maintained clear and effective communication with stakeholders at all levels, presenting research findings and progress updates.Applied strong analytical skills to interpret complex data sets, draw meaningful conclusions, and guide the direction of research projects.Adapted swiftly to changing research priorities and emerging scientific challenges, particularly in response to the evolving landscape during the COVID-19 pandemic.Contributed to the continuous improvement of laboratory processes and protocols, ensuring the highest levels of quality assurance and regulatory compliance. 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  • Operational Excellence and PMO Manager

    Dec 2023 - now

  • Continuous Improvement Project Manager

    Aug 2022 - Nov 2023

  • Sr., Technical Manager of Labs

    Nov 2021 - Aug 2022

  • Multi-Department Lab Manager (Mol. Genetics, Reagent Assembly, Satellite Lab, Clinical Chemistry)

    May 2020 - Nov 2021

  • R & D Research Scientist

    Apr 2019 - Apr 2020