Andy Lee

Experience

• 

  Kernels Popcorn Limited

  Jul 2014 - Jan 2016

  Customer Service Representative

  I served customers in a fast-paced environment by providing service and fostering repeat clients. Managed store inventory to record what needs restocking

• 

  JA Canada

  Sept 2017 - Mar 2018

  Production Manager

  I improved sales by analyzing and conducting market research. Procured and managed items to create the final team’s project by producing approximately 50 to 100 products weekly. Lastly, responsible for purchasing bulk supplies from retailers and repackaging them.

• 

  Ziptrek Ecotours Inc.

  Jul 2018 - Jul 2018

  Lead Guide

  I worked at the Calgary Stampede. I launched and landed guests on the zipline with a smile while following safety protocols. Addressed a brief safety speech to guests and prepared guests with required safety equipment for the zipline. I also contributed as a team player, took initiatives to complete daily required tasks to ensure a smooth opening the next day.

• 

  YMCA Calgary

  Apr 2019 - Aug 2019

  Spring and Summer Expedition Staff

  I planned and implemented activities for children ensuring that safety protocols were clearly defined, practiced and followed. I counselled children displaying unruly behaviour on the importance of respect, kindness and understanding through positive reinforcement. I also taught outdoor-survival skills through backcountry camping.

• 

  WinSport

  Dec 2019 - Apr 2021

  Team Member

  I am an elite team member for the Tube Park at Winsport. I directed and pushed guests on tubing zones with exceptional customer service. I also suggested improvements to increase better customer experience and directed daily set up / take down maintenance for the tube park. Lastly, I gained recognition from the boss for exemplary work as a Park member whilst also acquiring leadership skills.

• 

  OneContact Maintenance Services

  May 2021 - Aug 2021

  Social Media & Marketing Specialist

  I created and grew the company’s social media platforms, which includes Facebook, Instagram & LinkedIn. I designed Facebook and Google ad campaigns to help boost company awareness, as well as created printed postcards and company merchandise. I was responsible for writing and publishing monthly newsletters and promotions to clients. I built several seasonal email funnel campaigns to attract and maintain a steady audience flow for our company. Lastly, I improved and fixed the company’s website to better serve our clients. Show less

• 

  Energy Safety Canada

  Jan 2022 - Aug 2022

  Marketing and Web Assistant

  I reviewed and created a website audit dashboard system for Energy Safety Canada’s website. Also, was responsible for regular content updates and SEO improvements. Created content for our social media platforms and increased followers, engagements, and impressions. I also organized, planned, and executed Petroleum Safety Conference 2022, and created a mobile app for the conference. I was also responsible for ensuring a smooth conference from the back end by performing the required tasks. As well as hosted many outreach events to spread awareness and gather research data for our Virtual Reality games. Show less

• 

  Pursuit Collection

  Mar 2023 - now

  Performance Marketing Specialist