Tehseen Khalid

Experience

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  Caulson & Co.

  Jan 2005 - Sept 2007

  Territory Business Manager

  # Marketing of products effectively to achieve sales budgets.# Achievement of monthly and quarterly sales targets.# Building customer relationships to get repeat business and managing customer expectation.# Identifying and providing feedback on company’s and competitor’s product to the product team.# Stockist and C&F management.# Institutional coverage like hospitals, nursing homes etc.# Arranging of cycle meeting and new product launches.# Weekly report analysis. Show less

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  Habanero Technologies

  Nov 2007 - Feb 2011

  Operations and Business Development (Team leader) / Sr. Business Development executive

  Responsibilities as Team Leader:# Handling and Managing a small team 8 to 10 members.# Assigning Daily and weekly Targets to the Team.# Providing feedback regarding work and behaviour in meetings on one on one basis to employees.# Taking appropriate feedback and if required Providing training to employees who needed process assistance. # Generating Reports for activities to happen and initiatives taken.# Conducting training workshops, employee review programs etc.# Great emphasis was laid on Accuracy of 99% per agent and employee and customer satisfaction.# Creating congenial work atmosphere and openness among employees.# Taking Ownership of Job Done And good Leadership Qualities.# Showed consistent performance in achieving targets keeping Accuracy in mind and hence was recognized/promoted as group Mentor/Team leader position.As Business Development Manager :# Appointment Generation, Lead generation, Cold Calling.# Establish contact with identified decision makers (Director level contacts, Decision makers like CTOs,CEO,etc ) in target accounts to evaluate new business opportunities.# Corporate profile presentation to clients on conference calls.# Contact management, activity management, and opportunity forecasting and pipeline management.# Conduct Market Research/Business Analysis leading to development of account strategy, product/solution positioning, and sales planning.# Experience in using Microsoft CRM for maintaining customer database.# Keep track of various industry conferences to understand the trends and assist in pre and post event follow up.# Work closely with the Sales & Marketing teams for defining a strategy for countering competition.# Maintaining databases on prospective clients and competitor information for enhancing business opportunities.# Dexterously managing secondary market research activities on various industries and companies mostly across USA and Canada for various IT Clients Show less

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  LeLafe IT Solutions Private Limited

  Mar 2011 - now

  Software Quality Assurance Analyst