Shreedhar. A

Experience

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  EXCEL-SOFT Software Training Division

  Jun 1999 - Oct 2002

  Hardware & Network Engineer

  Worked as Hardware & Network Engineer in Excel Soft Software Training Division, Mysore from 01-06-1999 till 25-10-2002.Computer System, Networks and Peripherals Such as Printers, Scanners and Backup Devices. Administration, troubleshooting, configuration, and installation of Win NT 4.0 Server, Novel Netware 4.1 Server, Win NT workstation, Novel Netware 4.1 workstation, Win 9X, Desktop related issues, Pop3 mail clients using MS Outlook, Site planning for network setup, configuration of network printers. Show less

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  Sagas Auto Tech Pvt. LRD

  Nov 2002 - Mar 2004

  Network Engineer

  Win 2000 Server (ERP Server With Oracle Database), configuring & maintaining Remote Access Server (RAS), Company Computer System, Networks, Peripherals and Backup Devices, configuring & maintaining Remote Access Clients Using 128 Kbps ISDN interface (Using Dlink 128 Kbps D-Link ISDN TA & D-Link ISDN NT1) to remote Office in the City, Remote Desktop Administration, Win 2000 professional & Win 9X workstation, Desktop related issues, Pop3 & SMPT mail clients using MS Outlook, Site planning for network setup, configuration & maintaining of LAN & Network printers, Installing configuring & maintenance Proxy Server. Configuring & maintenance of 256 Kbps Lease Line, Cisco 2000 Series Router & RAD Modem ( V.35 & G.703 Modems) for Internet connectivity. Show less

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  Taurus Technologies

  Jul 2004 - Feb 2005

  Sr. System Support Engineer

  Worked as Sr. System Support Engineer in Taurus Technologies, Bangalore from 01-07-2004 till March 19 2005. Win 2000 Servers, Linux Mail & Proxy Servers & Novell 4.1 File Servers, Remote Desktop Administration, 128 Kbps Lease Line (Cisco 2500 Series Routers & RAD Modem), 256 Kbps DSL Link & DSL Router, Win 2000 Prof System, Win 9X, Client 32, Lotus Notes 6 ((Client End Configuration for E-Mail) Desktop Related Issues, LAN & Network printers.

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  IT Object Software LTD

  Mar 2005 - Jan 2007

  Network Administrator

  Worked as Network Administrator in IT Object Software LTD, Bangalore from 21 March 2005 Till 30th Jan 2007. Linux RedHat Enterprise Server 4 as FTP Server, Proxy Server, DHCP Server, Send Mail internal Server, Web internal Server, Win 2003 Enterprise Server as ADS, DNS, WINS, IIS, VPN Server, Source Offsite Server & File Server, Daily Backup, Remote Desktop Administration, 512 Kbps DSL Link with Static IP for internet, Win XP, Firewall using 3rd Party software (Aginitum Outpost Pro 2.6 Version), Win XP Prof With Service Pack 2 System, Version Control Software (Alien Brain & Visual Source Safe), Applications for Gaming Development like Maya 5, 6 & 7, Max 8 & Light wave 7.5 & 8.2 & Motionbuilder 5.1 & 6 for 3d animation, Adobe Illustrator 7.5 Adobe PhotoShop 7.5 & 8 Corel Draw for graphic, Adobe After Effects 5, Visual Studio .net 2003, Combustion 3 & Maya Fusion 5 for editing, Desktop related issues, LAN, WAN, Wireless network & Network printers. Show less

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  ITABS India Private Limited

  Feb 2007 - Jun 2007

  Sr. Network Administrator

  Web hosting server on Windows 2003 Enterprise Server (DNS, IIS 6.0, Hosting Accelerator, Mail Enable, MYSQL & MS SQL 2005), Red Hat 4 Enterprise Server (Bind, Cpanel, Apachey, Send Mail, Spam Assassin, CalmAV antivirus, VSFTP, MYSQL), Solaris 11 Server as Application server (Apachey 5.5 & Jbos 4.04 & MYSQL) & Windows 2003 Enterprise Server as ADS, IIS 6.0, DNS, WINS, File server & Application server, Windows XP & Vista clients, Application software's Apachey 5.5, Jbos 4.04, PHP 1.8, MY SQL, MS SQL 2005, Eclipse 3.2, Java 1.5, .Net & Oracle10G, Remote desktop administration, Symantec corporate edition 10.2 for Antivirus, Sonic Wall TZ170 Firewall & Cisco 2800 Series Router with 2 Mbps lease line for internet purpose, Audio code VOIP devise, Desktop related issues, Daily backup, LAN, WAN, Wireless network & Network printers. Show less

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  Basil

  Aug 2007 - Feb 2008

  System Administrator

  Worked as System Administrator in Basil communication (p) limited, Bangalore from 24 Aug 2007 to Feb 29 2008. Windows 2003 Enterprise Server as ADS, IIS 6.0, DNS, WINS & File server, Linux Red Hat 4 Enterprise Server as Mail & FTP server, Windows XP & Mac OS X clients, Version control software Source safe data base server, Trend Micro client/server security agent 7.5, Application software's Apachey 5.5, MS SQL 2005, MYSQL, Visual Studio .Net 2003 2005, Adobe Professional, Adobe Illustrator CS3, Adobe PhotoShop CS3, QuarkXpress 7, Corel Draw 12, Adobe After Effects 5, Combustion 3 & 3DS Max 8 & Maya 9, Remote desktop administration, FortiGate 400A Firewall, Cisco 2800 series Router with 4 Mbps lease line for internet purpose, Desktop related issues, Daily backup, LAN, WAN, Wireless network & Network printers. Show less

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  TLI Software

  Jan 2008 - Nov 2013

  Working as Lead System Administrator in TLI Software (P) LTD, Bangalore from Aug 23 2010 till date and having Eleven years of work experience in the field of computer science. Providing L3 support for services on Windows & Linux platformWindows 2003, 2008 & Linux servers as ADS, DNS, File server, Web hosting servers IIS 6, 7, 7.5, Apache, Database servers MYSQL & MSSQL 2005 2008, Linux mail server (Postfix & Dovecot), Ticketing system (OTRS), Monitoring System (Nagios), Version control server Visual SVN server & tortoise SVN client, Client base OS Windows 7, Windows Vista, Windows XP & Cent OS, Mac OS, Application software PHP, Visual Studio .Net 2003 2005, Adobe CS4, Corel Draw 12, Adobe After Effects 5. Remote desktop administration Sonic Wall Pro 2040 Firewall, Cisco 2800 series Router with 8 Mbps lease line for internet purpose, Desktop related issues, Daily backup, LAN, WAN, VOIP phones, wireless network & network printers Show less Worked as Sr. System Administrator in TLI Software (p) LTD, Bangalore from March 03 2008 till Jan 17 2010.Installation, configuration & administration of Windows 2003 & 2008 servers as ADS, DNS, File server, Web hosting servers IIS 6, 7, 7.5, Apache & Ensim control plane, Database servers MYSQL & MSSQL 2005, Mail Server Mail enable enterprise edition, Version control server Visual SVN server & tortoise SVN client, Client base OS Windows 7, Windows Vista, Windows XP & Cent OS, Application software PHP, Visual Studio .Net 2003 2005, Adobe CS4, Corel Draw 12, Adobe After Effects 5. Remote desktop administration Sonic Wall Pro 2040 Firewall, Cisco 2800 series Router with 6 Mbps lease line for internet purpose, Desktop related issues, Daily backup, LAN, WAN, VOIP phones, wireless network & network printers. Show less

  • Lead System Administrator

    Jan 2010 - Nov 2013

  • Sr. System Administrator

    Jan 2008 - Jan 2010
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  Mukesh Info Serve

  Mar 2010 - Aug 2010

  Sr. System Engineer

  Worked as Sr. System Engineer in Mukesh Info Serve, Bangalore from March 24 2010 till Aug 02 2010.Providing L3 support for services on Windows & Linux platformWeb services (IIS, Apache & FTP server), Database services MYSQL & MSSQL, Version control services (SVN server & Visual source safe), ADS, DNS & Applications support (PHP, .net & JAVA).

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  ANZ

  Nov 2013 - now

  Infrastructure System Engineer

  My job responsibilities included Administering, Managing, Implementing and Troubleshooting of Windows 2000/2003/2008/2012/2016 Servers, Supporting Windows Cluster services and Managing Citrix XenApp/ Citrix XenDesktop, AD Infrastructure, Group policies through GPMC, SRM, Windows DNS and its zones, DHCP, IIS, Windows Cluster/Geo-Cluster, VMWare & Hyper-V Infrastructure. Part of Global escalation team for supporting critical Application & Infrastructure servers on Windows, Citrix XenApp/ Citrix XenDesktop, VMWare & Hyper-V and administration of Datacentre.Responding and Resolving the Incidents/Requests/Problem Records/issues within the SLA time.Implementing production Changes related to Hardware/Software as per the Change Matrices - Change ManagementCollaboration with Various support teamsLeading DR (Disaster Recovery) Tests and updating the business on the outcome. Organizing and Publishing the applications for clients. Managing production service transitions, implementing production Changes related to Hardware/Software as per the Change Matrices - Change Management. Do the consolidation in Pre-production and Production environment and do the testing. Troubleshooting client related printer issue, connectivity issue and performance issue. Provide audit work, health check-up and transition of servers. Provide tech solution to the team members.Service Management: Ensure the incidents/request/problem records are addressed within the given SLA (Service Level Agreement). Provide input to the service improvement plan where issues are identified through root cause analysis. Incident & Problem Management Area: Provides end-to-end ownership of and adherence to the incident management process. Manage the major incident cases and restores normal service as quickly as possible and minimizes the adverse impact on business operations. Show less